Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6 out of 5
4.6
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%of customers recommend this product. 
(
12 out of 13
)
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Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Customer Rating
5 out of 5
5
smart
on October 26, 2026
Posted by: john Soxs
Verified Purchase:Yes
good looking perfect opperation
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good notebook for everyday use
on October 16, 2026
Posted by: 4StentAl
Verified Purchase:Yes
I have had this notebook for about 5 months which I use in mainly for e-mails/browsing sharing the on screen time with my ipad and I am pleased with the overall performance in terms of speed and ease of set up and use.It is easier to do some tasks on a note book like printing off documents so I hope it performs without problems as my last hp notebook did!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Transferring to my new computer
on October 15, 2026
Posted by: Seaside Pat
Verified Purchase:Yes
It proved very easy for me to transfer all my files from my old (HP) computer to my new one using my WD My Passport. Being retired, I mostly use my computer for emails and keeping track of my financial affairs. My one disappointment is that it seems my WD My Passport no longer works with my new computer but I have not yet tried to resolve this issue.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Smart looking and easy to use plus so far nice and fast.
on October 15, 2026
Posted by: Jon. C
Verified Purchase:Yes
Easy to set up as step by step information leads you. Being over 65 yrs this helped very much.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent but 2 worries so far
on October 14, 2026
Posted by: Davem
Verified Purchase:Yes
For home use - purchasing online, email, Zoom meetings and watching webinars.
Sometimes I have to left click the touchpad more than once to select something.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Amazing totally reccomend
on October 13, 2026
Posted by: Anonymous
Verified Purchase:Yes
Laptop is perfect for schoolwork as it has a big screen with a good overall storage and appearance
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Performance
on October 13, 2026
Posted by: Leah M
Verified Purchase:Yes
Powerful machine for handling big data. If a PhD student, this is the laptop to invest in. Every £ counts,.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Value for money
on October 13, 2026
Posted by: Silver surfer B
Verified Purchase:Yes
Has great everyday tech for a reasonable price.
Written by a customer while visiting hp.com
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