Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6 out of 5
4.6
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%of customers recommend this product. 
(
12 out of 13
)
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Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Customer Rating
5 out of 5
5
Great value
on October 8, 2026
Posted by: Roger
Verified Purchase:Yes
Hardware and software all working well. Very comfortable.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Happy business customer
on October 8, 2026
Posted by: Adrian
from Scotland
Verified Purchase:Yes
bought three of these laptops for work home use a couple of weeks ago after previous (different brand) laptops all gave up in the space of a few weeks - these are nice and fast with a nice 16" bright display
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop
on October 8, 2026
Posted by: Anonymous
Verified Purchase:Yes
I’m not very technical and so I needed help with what was suitable for me and my requirements. This laptop didn’t disappoint, I especially love the full size keyboard and the screen size is perfect.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
What I wanted
on October 8, 2026
Posted by: Petros
Verified Purchase:Yes
Just right for me.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good notebook.
on October 8, 2026
Posted by: Martin
Verified Purchase:Yes
Fast and responsive. Does not lag. Does not crash. Very clear screen. Very long battery life.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
verry good
on October 8, 2026
Posted by: Daniel Guarino
Verified Purchase:Yes
I bought this laptop primarily for studying, and it has been great for that. It easily handles all my coursework, research tabs, and daily tasks without slowing down. It is lightweight, reliable for schoolwork, and generally a great value.
The only reason I am giving it 4 stars instead of 5 is a recurring glitch. Occasionally, the laptop will freeze up out of nowhere. When this happens, it either completely resets itself or gets stuck at the HP junction screen. It doesn't happen constantly, but it is a bit frustrating when it does. Aside from that main issue, it’s a solid student laptop!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Laptop
on October 7, 2026
Posted by: Sell
Verified Purchase:Yes
It’s good for mid tier gaming, the chip is incredible I7 processor makes things convenient and much quicker and the 16gb ram makes it easier for studying.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice laptop. Good value for the price.
on October 5, 2026
Posted by: JackoMJ
Verified Purchase:Yes
Happy with this laptop. It does what I need it to do and is quick, responsive.
Worth the money but the display is pretty dull, as others have said, so it wouldn’t be the best choice if you want things very crisp and bright.
It suits me for basic computing, emails, watching videos, etc.
Purchased to replace an old HP and I’d recommend as a mid range laptop.
Written by a customer while visiting hp.com
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