Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6
(
109
Reviews)
Rating breakdown
109
reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%
of customers recommend this product.
(
12
out of
13
)
Best Buy Privacy Policy
Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Most Helpful
Most Recent
Oldest
Highest Rating
Lowest Rating
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
on
October 8, 2026
Posted by:
Andrew
Verified Purchase:
Yes
Its great!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Everything I needed
on
October 8, 2026
Posted by:
Jeffchelt
Verified Purchase:
Yes
A great product for someone who uses my HP for regular routine tasks of email, internet searches and report writing.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Great replacement laptop
on
October 8, 2026
Posted by:
Ian42
Verified Purchase:
Yes
Previous HP on W10 lasted well but after years of use it was time for a change and opted for latest HP laptop using W11
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Hp laptop
on
October 8, 2026
Posted by:
Dan
Verified Purchase:
Yes
Am really enjoying learning the laptop, amazing graphics and ease of use.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
Slow performance
on
October 8, 2026
Posted by:
Fatboy
Verified Purchase:
Yes
Bought this laptop upon recommendation. However very disappointed with it's performance. Very slow
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Needed a new laptop, had an HP before so got this one, works perfect with no password just a pin no.
on
October 8, 2026
Posted by:
Gary R
Verified Purchase:
Yes
Liked the use of a pin number easier to remember.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Very good laptop. It is responsive and sufficiently powerful for all my needs. Sleek design.
on
October 8, 2026
Posted by:
SB
Verified Purchase:
Yes
Home use. I like the screen size and responsiveness. Manages all my needs very well. Perfect for my home use.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Works great so far.
on
October 8, 2026
Posted by:
Peter
Verified Purchase:
Yes
Connected very quick and operated as I wanted
Written by a customer while visiting hp.com
Showing
33
-
40
of
109
results
<<
1
...
3
4
5
6
7
...
14
>>