Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6 out of 5
4.6
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%of customers recommend this product. 
(
12 out of 13
)
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Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Customer Rating
5 out of 5
5
Laptop
on October 12, 2026
Posted by: RJ
Verified Purchase:Yes
It does everything I want of it.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
The laptop is okay but having problems with downloading from my previous laptop with memory
on October 12, 2026
Posted by: Dave
Verified Purchase:Yes
Like the laptop but my computing skills are not good.Dave
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Too intrusive, having to make accounts for everything. Rarely use it.
on October 12, 2026
Posted by: Steven Winsor
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Reliable laptop
on October 12, 2026
Posted by: Christina
Verified Purchase:Yes
I am struggling to use the touchpad so I now use a separate keyboard and mouse which works much better. The touchpad is not very responsive.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great laptop
on October 12, 2026
Posted by: Annie
Verified Purchase:Yes
Easy to use many good features
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent laptop
on October 12, 2026
Posted by: chris B
Verified Purchase:Yes
purchased this laptop to replace my pavilion and so glad I did
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice laptop, love the OLED
on October 12, 2026
Posted by: Ij
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It works
on October 12, 2026
Posted by: Adrian
Verified Purchase:Yes
The back lit keyboard was helpful. I wanted a white button keyboard and this was the least worst compromise.
Written by a customer while visiting hp.com
Showing 9-16 of 109 results 
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