Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6
(
109
Reviews)
Rating breakdown
109
reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%
of customers recommend this product.
(
12
out of
13
)
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Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Laptop
on
October 12, 2026
Posted by:
RJ
Verified Purchase:
Yes
It does everything I want of it.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
The laptop is okay but having problems with downloading from my previous laptop with memory
on
October 12, 2026
Posted by:
Dave
Verified Purchase:
Yes
Like the laptop but my computing skills are not good.Dave
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Too intrusive, having to make accounts for everything. Rarely use it.
on
October 12, 2026
Posted by:
Steven Winsor
Verified Purchase:
Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Reliable laptop
on
October 12, 2026
Posted by:
Christina
Verified Purchase:
Yes
I am struggling to use the touchpad so I now use a separate keyboard and mouse which works much better. The touchpad is not very responsive.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Great laptop
on
October 12, 2026
Posted by:
Annie
Verified Purchase:
Yes
Easy to use many good features
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Excellent laptop
on
October 12, 2026
Posted by:
chris B
Verified Purchase:
Yes
purchased this laptop to replace my pavilion and so glad I did
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Nice laptop, love the OLED
on
October 12, 2026
Posted by:
Ij
Verified Purchase:
Yes
This customer did not provide a text review.
Written by a customer while visiting
hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
It works
on
October 12, 2026
Posted by:
Adrian
Verified Purchase:
Yes
The back lit keyboard was helpful. I wanted a white button keyboard and this was the least worst compromise.
Written by a customer while visiting hp.com
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