Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6 out of 5
4.6
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%of customers recommend this product. 
(
12 out of 13
)
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Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Customer Rating
5 out of 5
5
Excellent, good value Laptop
on September 30, 2026
Posted by: Sailor
Verified Purchase:Yes
The new laptop replaces another that would not accept Windows 11. The new machine works very well and we are delighted with it. Initial set up took some time, as most of the preloaded software had to update itself. I also had an issue with the camera. The machine is fitted with a lens cover that had inadvertently been selected over the lens, disabling the camera. The help desk were very good and resolved the problem.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on September 30, 2026
Posted by: Sijo
Verified Purchase:Yes
Working is good
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Perfect for my needs
on September 30, 2026
Posted by: Anthony k
Verified Purchase:Yes
I purchased this to replace a laptop that I bought 6 months ago which caused me numerous problems.
When I received my ne HP laptop it was easily set up and does everything that I need, spreadsheets, letters and presentations. I am really pleased with it.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Perfect for my needs.
on September 30, 2026
Posted by: Firefly
Verified Purchase:Yes
Easy to set up. Great screen, and colours. Very happy.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Laptop
on September 29, 2026
Posted by: David
Verified Purchase:Yes
Great quality product, really fast and flies through tasks. Would highly recommend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent laptop!
on September 29, 2026
Posted by: Richard
Verified Purchase:Yes
Excellent laptop. Very fast, with great graphics. The set-up is very easy. Also lightweight.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great laptop, very easy to use
on September 26, 2026
Posted by: Jbeat
Verified Purchase:Yes
Loved the keyboard lighting , the easy access to files and gallery. Speedy and slick to use
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great features
on September 24, 2026
Posted by: adegbabs
from London
Verified Purchase:Yes
I bought this a month ago and I’m so happy I did.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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