The new laptop replaces another that would not accept Windows 11. The new machine works very well and we are delighted with it. Initial set up took some time, as most of the preloaded software had to update itself. I also had an issue with the camera. The machine is fitted with a lens cover that had inadvertently been selected over the lens, disabling the camera. The help desk were very good and resolved the problem.
I purchased this to replace a laptop that I bought 6 months ago which caused me numerous problems. When I received my ne HP laptop it was easily set up and does everything that I need, spreadsheets, letters and presentations. I am really pleased with it.