Customer reviews from ATT.com
Apple - Refurbished Good - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
107
4 Stars
12
3 Stars
9
2 Stars
9
1 Star
21
80%of customers recommend this product.
(
98 out of
123)
Customer Reviews for Apple - Refurbished Good - iPhone Air 256GB (Unlocked) - Sky Blue
Posted by: am77777
from Los Angeles, CA
Verified Purchase:Yes
Love the larger screen, light weight and thin form. Hard to go back to a regular phone, they feel bricks now.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
on July 3, 2026
Posted by: Jayjay12
This phone is best iPhone I ever had bro hands down whoever said anything bad about it is hating bad just reach out to me I can be ambassador for your business
Written by a customer while visiting ATT.com
Posted by: J W15
from Charlotte
Verified Purchase:Yes
Great size and weight!! Love
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
That’s what was allowed with maximum characters.
on June 30, 2026
Posted by: Anonymous
from Pembroke
Verified Purchase:Yes
Buying easy returning bad
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, August 27, 2026
We appreciate you sharing your thoughts, though we are very sorry to hear that your recent return process for the iPhone Air was not as smooth as we would have wanted. To help us make this right and investigate what went wrong with your return, please send us a direct message on your favorite social media channel. Since we cannot discuss account details in a public forum, we want to look into this securely for you.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you again for your review and feedback because it truly helps us improve our services.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you again for your review and feedback because it truly helps us improve our services.
Written by a customer while visiting ATT.com
Posted by: Ryan69
from Mercer pa
Verified Purchase:Yes
Buying online and pickup in store option is terrible to try and figure out! And the constantly changing promotions are also a problem
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Gruver tx
Verified Purchase:Yes
I didn’t realize this only has 1 speaker at the ear and no speakers at the bottom.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 3, 2026
Hi, Angela. We hear your feedback regarding the sound quality on your new iPhone Air. To help optimize your sound, we recommend checking a few basic settings on your device. Please go to Settings, select Accessibility, and then tap Audio/Visual. From there, ensure that Mono Audio is turned off and that the Balance slider is set exactly in the middle to maximize clarity from the built-in speaker.
If the audio still does not meet your needs, we want to help you explore your options. The fastest way to get a response and discuss a return or exchange is to send us a direct message through your favorite social media platform.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for sharing your review with us.
If the audio still does not meet your needs, we want to help you explore your options. The fastest way to get a response and discuss a return or exchange is to send us a direct message through your favorite social media platform.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for sharing your review with us.
Written by a customer while visiting ATT.com
Posted by: Dezii
Verified Purchase:Yes
I love these airs, some of the tradeoffs are worth this special device.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: TheThirdJB
from Citrus Heights, CA
Verified Purchase:Yes
Good storage and battery lasts all day once it is optimized. Slim form factor is great and makes the phone easy for everyday carry.
I would recommend this to a friend!
Written by a customer while visiting ATT.com