Customer reviews from ATT.com
Apple - Refurbished Good - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1 out of 5
4.1
(158 Reviews)
Open Ratings Snapshot
Rating breakdown 158 reviews
5 Stars
107
4 Stars
12
3 Stars
9
2 Stars
9
1 Star
21
80%of customers recommend this product. 
(
98 out of 123
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Good - iPhone Air 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
iPhone Air
on October 10, 2026
Posted by: AdrianJ
from Arizona
Verified Purchase:Yes
The phone is slim and looks awesome but has weight to it. Is not a flimsy phone with its slim feature. The phone is sturdy and tough.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, October 13, 2026
Thanks for reaching out. We're thrilled to hear you're loving your new Apple iPhone Air, and exploring all its great features. We want you to get the most out of your new tech.

If you ever need immediate assistance with your AT&T service, you can also DM us on our official support channels:

✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T

Thank you for choosing AT&T!

AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Boycotting apple
on October 5, 2026
Posted by: Sheila w
from Md
Verified Purchase:Yes
The phone is great it’s apple service or lack their of I do not appreciate
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love my iPhone Air
on September 18, 2026
Posted by: Anonymous
Verified Purchase:Yes
Very very slim and light weight
Response from ATT.comBy AT&T CARE - Kevin, October 26, 2026
Madelin Fernandez, we are glad to hear you are enjoying the slim and lightweight design of the iPhone Air. Having a device that is easy and comfortable to carry around makes a big difference. If you ever need any assistance with your new phone or your service, please feel free to contact us via social media for further support.

- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Mini to air
on September 13, 2026
Posted by: Anonymous
Verified Purchase:Yes
I came from an IPhone mini and as we all know Apple has unfortunately stopped making small phones. Obviously larger the air still surprisingly weights less and feels just as effortless to hold as my old phone!
Response from ATT.comBy AT&T CARE - Pablo, October 2, 2026
Hello, Mark. We are thrilled to hear you are loving your new Apple iPhone Air, and exploring all its great features. We want you to get the most out of your new tech.

If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:

✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T

Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great fit for the average joe
on September 11, 2026
Posted by: Adrian in pa
from Skippack pa
Verified Purchase:Yes
So when this was released I looked at what people were saying then looked how I used my 14pro. My battery was lasting only a few hours my pockets seemed heavy with it. So when I looked at specs the air was a similar weight and had longer battery than 14 pro when I purchased it. I also looked at my camera usage and most was with the std lens not the wide or telephoto so the air seemed like a win win win. I love the color blue so that was also a win. So not had a problem with the battery life of the air or picture quality. I find it the perfect mix of fit form and function. Very fast. My only two gripes if you can call them gripes would be I wish the blue tint was more blue and the camera bump was flush with the camera so the phone would sit flat without a case as the phone feels wonderful without a case. Note to Apple the polished sides look great in pictures but in real use only collect finger prints to a smooth mat anti finger print would be perfect and keep the aesthetic of the phone. New modem is great. To be honest ai features are not a plus, would prefer to be less big brother and just focus on tools that save time.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, September 30, 2026
Hello, Adrian! We’re thrilled to hear you're loving your new Apple iPhone Air, and exploring all its amazing features. We want you to get the most out of your new tech!

If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:

✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T

Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Transfer Was Seamless, Except…
on August 25, 2026
Posted by: JHar
Verified Purchase:Yes
I loved the ease of transferring information. The learning curve was nonexistent. I’m not thrilled with the battery life. The calendar search function needed troubleshooting and fixing. But it’s now fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on August 24, 2026
Posted by: Debpey59
from Philadelphia
Verified Purchase:Yes
Granddaughter loves it! The color,the weight,camera!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Pleasantly surprised
on August 19, 2026
Posted by: Peter Guido
from Buffalo, NY
Verified Purchase:Yes
Pleasantly surprised with this phone. After carrying a pro max around for years, this phone is lighter and thinner despite being nearly the same size as the pro max. I don’t need a fancy camera setup or elaborate sound. This phone is perfect for me. Only complaint is battery life. It’s not nearly as good as the pro max or any other iPhone I’ve used.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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