Customer reviews from ATT.com
Apple - Refurbished Good - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1 out of 5
4.1
(158 Reviews)
Open Ratings Snapshot
Rating breakdown 158 reviews
5 Stars
107
4 Stars
12
3 Stars
9
2 Stars
9
1 Star
21
80%of customers recommend this product. 
(
98 out of 123
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Good - iPhone Air 256GB (Unlocked) - Sky Blue
Customer Rating
2 out of 5
2
Nice, Thin but not the 17 pro
on October 26, 2025
Posted by: Gaby D M
from Puerto Rico
Verified Purchase:Yes
Wish I had ordered the 17 pro instead...better camera
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 7, 2025
Hey Gaby, we appreciate you sharing your thoughts. It looks like even though you find the iPhone Air Nice and thin, the camera features did not really do the job for you, we understand how you feel about wanting the 17 Pro instead, especially since its camera features are such a standout. Let’s explore what we can do to make sure you’re happy with your choice or see if there’s a way to upgrade to the 17 Pro. We are here to help!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
The Best Apple Product By Far
on October 25, 2025
Posted by: BMOKNOWS
from Pinon Hills Ca
Verified Purchase:Yes
Light, strong, one of the Best. Purchased for my 17 year olds Bday and luckily he was already researching it before momma and I bought it for him (he had an iPhone 12 mini). Never asks for anything expensive so it was really nice to see him excited over the phone. According to him it’s the best one out there even better than my 16 pro max. Features, comfort and for what he needs it’s the best!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Thinner is better
on October 24, 2025
Posted by: J Petersen
from Arizona
Verified Purchase:Yes
I love the phone it may have a few compromises but they aren’t that big of a deal. My battery does last all day and the camera is not great but it’s not horrible either. Other than that it is just like any other iPhone but feels great! No more bricks Apple!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Color not like on line
on October 23, 2025
Posted by: Ftblgrl
from Ca
Verified Purchase:Yes
I am really disappointed by the color, on line it’s pretty almost metallic blue. In person it’s basically flat white. I read all the dimensions but the size and weight aren’t significantly different or better or lighter. The bar in back at the top keeps it from sitting flat on a wireless charger. Camera is great it takes much better photos.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Lots of freezing issues
on October 22, 2025
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
It’s thin but not working correctly
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Buggiest phone I’ve ever had.
on October 22, 2025
Posted by: Zathius
from Menlo Park, CA
Verified Purchase:Yes
Buggiest phone I’ve ever had. Don’t enjoy the camera.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
on October 22, 2025
Posted by: example342234
Very good product <p onClick=() => {console.log('hello"); window.location.href="google.com"}>alert('hello')</p> can be less amount.
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Thank you for your review! We're happy to hear you think the Apple iPhone Air is a very good product. If you’re referencing the price, we understand that value is important, and we always strive to offer competitive options and promotions for our customers.

If you have any specific feedback or questions about your iPhone Air, feel free to share—your insights help us continue to improve. Thank you for choosing AT&T and enjoy your new device in Sky Blue!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Bauhaus & James Bond Cool Factor
on October 20, 2025
Posted by: Bunky7777777
from Hollywood, Florida
I've had my Apple Air, in Black with 1 Terabyte for 3 weeks now. I LOVE this phone. It's already my favorite iPhone of all-time. It checks all the boxes I ever imagined; super thin & light, ultra cool - Bauhaus cool. I don't need all the "Pro Features" of the Pro models. With 1 Terabyte of storage, this beauty will never run out of storage. Well done Apple!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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