Customer reviews from Staples
Pilot - Better Retractable Ballpoint Pens, Fine Point, Black Ink, Dozen (30000)
Average customer rating
4.5 out of 5
4.5
(482 Reviews)
Open Ratings Snapshot
Rating breakdown 482 reviews
5 Stars
347
4 Stars
77
3 Stars
28
2 Stars
14
1 Star
16
77%of customers recommend this product. 
(
23 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Pilot - Better Retractable Ballpoint Pens, Fine Point, Black Ink, Dozen (30000)
Customer Rating
5 out of 5
5
My New Fav Pen
on June 11, 2025
Posted by: L.F.
from Celina
[This review was collected as part of a promotion.] The Staples brand gel pens have become my new favorite. They write very smoothly and the grip makes it very comfortable to hold for extended periods. It's a great simple design and I love the look of my writing with the bold tip.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
See to be working well but…
on June 11, 2025
Posted by: W.K.
Verified Purchase:Yes
…I was looking for Pilot G-2 refills in red. You do not carry these so my only choice was to buy your Staples brand pkg of five pens.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Smooth and simple pen
on June 11, 2025
Posted by: A.O.
from Indianapolis
[This review was collected as part of a promotion.] These pens are great. I don’t always have the best penmanship but the smooth glide and bold point on this pen help to make my printing look a bit more neat than usual. The grip is comfortable at least for shorter writing sessions. I’d say the smooth flow of ink and the grip are my two favorite parts of this pen.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great pen
on June 11, 2025
Posted by: S.M.
from Sanford
[This review was collected as part of a promotion.] Smooth writing pen without too much ink spillage! Bright color
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great for lefties
on June 11, 2025
Posted by: K.M.
from Commack
[This review was collected as part of a promotion.] The Staples ProGel Retractable Gel 1.0 Pen really stands out—especially in vibrant blue. The color pops on the page and adds a nice touch of personality to everyday writing. The pen delivers a consistently smooth writing experience free from skipping or blotting resulting in clean and precise lines. The pen also has a quality look and feel. It’s sleek and well-balanced and the retractable feature works very well. I especially appreciate the comfortable rubber finger grip which makes long writing sessions much easier on the hand. The real test came when my husband—who is left-handed—used it. To our surprise the ink didn’t smudge at all. That’s a rare win for a gel pen and makes this one a great option for lefties too.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Super smooth
on June 11, 2025
Posted by: L.D.
from Martinez
[This review was collected as part of a promotion.] These pens are incredibly smooth to write with. The .7 mm size is perfect for marking up documents or writing lists. The ink color is vibrant without being too bright a classic red. The pens appear to have a lot of ink so I expect they will last a long time. They’re easy to click on and off and the grip is comfortable. I’m a lefty and the ink really doesn’t smear either which is a huge bonus for me.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Ergonomic and Comfortable
on June 11, 2025
Posted by: J.S.
from Brookfield
[This review was collected as part of a promotion.] I'm seriously impressed with these Staples ProGel Ret retractable gel pens! The 1.0mm bold point is awesome – it lays down a rich blue line that really stands out making my notes and anything I write super clear. They're incredibly comfortable to write with too. The ergonomic grip feels great in my hand so even during long writing sessions my hand doesn't get tired. But what I love most is how smooth the ink flows and how vibrant the blue color is. It just glides on the paper! Plus the retractable design is super convenient. These pens are definitely my new favorite for getting things down on paper.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Theyre great til theyre not
on June 11, 2025
Posted by: A.B.
[This review was collected as part of a promotion.] First impression it’s your average gel pen; writes really well. Provided very smooth glides with plenty of ink. Then I thought I love this pen! I’m going to use it in the Father’s Day arts and crafts with my kids… it started to get patchy ink spots halfway I gasped! I had to give it good shake tried again didn’t work! I even licked the pen tip and still nothing! I had to find a fine lined pen in a jiffy to finish my project I was very sad about it. I loved the bold point I prefer a thicker bolder font as it is easier to read too! The bold point was my favorite part. The ergonomic grip is a great touch for those of us who prefer taking notes ’long hand’.
Written by a customer while visiting Staples
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