Customer reviews from jbl.com
Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Pink
Average customer rating
4.2
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
53
4 Stars
13
3 Stars
6
2 Stars
2
1 Star
8
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Pink
Customer Rating
5
Fantastic speaker
on April 9, 2026
Posted by: ChattaVol
from Ringgold, GA
This a fantastic speaker. I also have a Bose speaker of roughly the same size. The sound is much more vibrant and balanced in the JBL than in the Bose. I highly recommend the JBL Grip and recommend it well over the Bose.
Written by a customer while visiting jbl.com
Customer Rating
5
Small but Mighty
on April 9, 2026
Posted by: Brewcrew
This little speaker packs a punch. I received one as a gift and ordered a second immediatly after due to the connection feature. This speaker is small but mighty and is exactly what i was looking for. Perfect for backyard BBQs or a day at the beach/pool. Loud enough to jam to, small enough to fit in a bag and with the connectivity feature I can have zoned music instead of one massive bluetooth speaker cranked to 100!
Written by a customer while visiting jbl.com
Customer Rating
1
Maybe I just had bad luck???
on April 7, 2026
Posted by: Nyx112
I bought this in march and had it personalized. Everything was okay the first few days and it had paint scratched off of it from a it taking a short fall off the coffee table. I noticed it doesn’t have 12 full hours of play time like it claims.Then by week two the button responses became delayed and my Bluetooth would take upwards of 30 seconds to chime and connect. Ultimately after troubleshooting and trying to reset it it dies completely and would not turn on or charge. I fear it was a faulty product and hope that was the case. I’m a long time JBL customer and this is the first time I was unhappy. Hopefully my replacement is better
Response from jbl.comBy Customer Support, April 8, 2026
Thank you for bringing this to our attention. Our JBL Grip has a playtime of up to 14 hours, which depends on the volume level and bass. Much like a phone battery when you brighten the screen. Connecting to a device should only take a few seconds unless it is pairing for the first time. For the charging issue, please use a different charging cable, power adapter, and, while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Also, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. For further assistance, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing clarity.
on April 7, 2026
Posted by: Clint52
I bought the Grip a month ago, mainly for workshop vibes. I am so impressed with it, the bass and volume for its small size is amazing. Love It !!
Written by a customer while visiting jbl.com
Customer Rating
1
No charger
on April 4, 2026
Posted by: TB 58
Box does not say you need a charger cord and no charger cord is included inside.
Also it doesn't tell you anywhere, even online, what kind of charger cord you need.
Naturally it is not one that I actually have.
Won't be buying any more products from this company.
Also it doesn't tell you anywhere, even online, what kind of charger cord you need.
Naturally it is not one that I actually have.
Won't be buying any more products from this company.
Response from jbl.comBy Customer Support, April 7, 2026
We appreciate your feedback. To reduce electronic waste, our JBL Grip and other newer JBL products don't include a charging cable. You may use any USB-C charging cable and power adapter with a power rating of at least 5 volts and 3 amps.
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality and price :)
on April 2, 2026
Posted by: Joy J
from Rochester, MN
Excellent quality sound for what feels like a pretty reasonable price; I've loved listening to my music with this speaker! :)
Written by a customer while visiting jbl.com
Customer Rating
5
GOOD SOUND AND LIGHT!!
on March 30, 2026
Posted by: BABII
from HEBER CITY, UT.
I LOVE THIS GRIP, IT’S TOTALLY WHAT I WAS EXPECTING!!
Written by a customer while visiting jbl.com
Customer Rating
5
Killer blue tooth
on March 16, 2026
Posted by: Matt2432
I procured one of these apt was robbed and so went it. Will be my second hands best blue tooth speaker on market.
Written by a customer while visiting jbl.com