Customer reviews from jbl.com
Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Pink
Average customer rating
4.2
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
53
4 Stars
13
3 Stars
6
2 Stars
2
1 Star
8
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Pink
Customer Rating
5
Nice sound
on October 31, 2026
Posted by: Rikirecord1
The best sound I Love It my JLB Grip is very Good item
Written by a customer while visiting jbl.com
Customer Rating
5
10/10 recommend
on October 26, 2026
Posted by: Lizette
Bought this about 2 weeks ago as my birthday gift. I personalized it to my favorite color, purple! Love my unique design and I had wanted a small speaker for a long time when I’m cleaning around the house and whatnot… 10/10 recommend. Sound is fantastic which is what i expected for JBL brand. My husband has the JBL boombox 3 so my expectations were high. The JBL grip def does the job! Love it!!!
Written by a customer while visiting jbl.com
Customer Rating
3
NO CHARGER!!!!!!!!
on October 17, 2026
Posted by: carmei
why is there not a charger included? That is a very cheap move ...not showing much care for your customers
Response from jbl.comBy Customer Support, October 17, 2026
Thank you for your review. Our JBL Grip does not include a charging cable in the box as part of our efforts to help reduce electronic waste. The unit is compatible with any standard USB-C charging cable that you may already have.
Written by a customer while visiting jbl.com
Customer Rating
4
No Charger?
on September 1, 2026
Posted by: Alexa25
I Got this product a few weeks ago and I abosolutly love it great sound quality and I love how its waterproof. What I dont like is how much I paid for it and it didnt come with a charger, yes it did come fully chared, but after it died after many uses, I had to go out of my way and spend more money to buy a chager for this. but overall i use it all the time
Written by a customer while visiting jbl.com
Customer Rating
5
Great overall
on August 31, 2026
Posted by: LWH523
It works very well and I like how long the battery life is and I love how much bass there is.
Written by a customer while visiting jbl.com
Customer Rating
2
Battery issues.
on August 24, 2026
Posted by: JBLGrip
When I first got it, it was working great, sounded great, and I had no issues. However, it randomly stopped allowing me to charge it. Everything I found online said I may need to clean the plug in spot, may need to clean my cords, but even after doing all of that it still does the flashing red warning light, and makes the noise to let you know something’s wrong. Everything online said I also may need to try different chargers and outlets, so I have tried switching both and it still won’t charge.It’s been days now, and I honestly don’t know what to do anymore, and it’s driving me insane. This much money for a speaker that won’t charge is just frustrating.
Response from jbl.comBy Customer Support, August 26, 2026
Thanks for bringing this to our attention. The beeping sound when charging indicates that the USB-C charging protection safety feature has detected moisture or debris in the port. We recommend using compressed air to dry and clean out the charging port. Please also ensure that the charging cable is completely dry before plugging it back in. If you continue to experience the issue once everything is dry, please reach out to our customer support team here for further assistance: https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
4
Wish it could float 😞
on August 16, 2026
Posted by: Sad Kayaker
from Shiocton, Wisconsin
We have a handful of different JBL products and have been happy with them and plan on getting more. However, I just lost our Grip in a kayaking incident and hoped it could float.... It does not ☹️ sank right to the bottom like a rock. Being that we were kayaking on a river at a point the current was flowing pretty good we couldn't find it to see if it survived. Maybe something to consider in newer products 😬
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing speaker!
on August 8, 2026
Posted by: Dot Capo
I received my speaker yesterday and it is amazing. I love the sound and I am looking forward to seeing it's potential when using it in different environments. The app is easy to use and the setup was simple. The buttons provided, on the grip itself, make it so I don't have to have my phone in hand to change settings. Because the grip provides easy to locate buttons, I can change lighting, volume, or power off with ease. Great product!
Written by a customer while visiting jbl.com