Customer reviews from jbl.com
Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Pink
Average customer rating
4.2 out of 5
4.2
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
53
4 Stars
13
3 Stars
6
2 Stars
2
1 Star
8
100%of customers recommend this product. 
(
20 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Grip Bluetooth Speaker with Bold JBL Pro Sound Ambient Light, Multi-Speaker Connection with Auracast Pink
Customer Rating
2 out of 5
2
Battery life about 5 hrs
on August 4, 2026
Posted by: E017
from Reading
Everything about it is great and the personalization came out even better. But the battery lasts no where near 10 hours let alone 14. I’ve been using it for work and I’m lucky if I get 5 hours out of it 👎🏽👎🏽 edit: they keep replying that it only lasts if the volume is low and no bass which I think defeats the purpose of the speaker and should at least be included in the description. Who is buying a speaker to keep it at a low volume?
Response from jbl.comBy Customer Support, August 4, 2026
Thanks for your feedback. We're sorry to hear that our JBL Grip did not meet your expectations regarding the battery life. We value your input and we'll make sure to share your feedback with the appropriate team.

Our JBL Grip has a published up to playtime of 14 hours which is the maximum battery time you will get when listening at background levels, and how long the battery lasts depends on volume and music content. The recommended charge time for our Grip is 3 hours. Please try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up to playtime, the battery is working fine. However, if you get less than 90% of the published spec, please contact our customer support directly so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
very loud
on July 26, 2026
Posted by: jim6
i bought this about a month ago for hikes and practice and it’s has worked so perfectly, the battery lasts awhile and it’s waterproof!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great little speaker
on July 21, 2026
Posted by: reallyskinnyguy45
Surprised by the bass and sound of this little speaker.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Good stuff
on July 21, 2026
Posted by: Penultimate
Nice and cheap quality speaker, stereo sounds amazing whenever I'm able to use two speakers together
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Worthy purchase
on July 20, 2026
Posted by: chapicky
Sound quality is great and while small, this thing gets LOUD!! Design came exactly as I uploaded too, no complaints here
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Awesome product
on July 18, 2026
Posted by: Greatness
The customization option is amazing and turned out great . I will be ordering more for Christmas presents
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Excellent speaker
on July 13, 2026
Posted by: Noise guy
from Earth
Love it, beautiful sound quality, wish battery could last longer, but still totally satisfied of the product.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on July 12, 2026
Posted by: PetDude
Smaller then I expected but puts out some good sound. Its incredibly easy to use and the sound is strong for its size. IP68 rating is awesome. For the price range and size with all the features this is the best speaker on the market today.
Written by a customer while visiting jbl.com
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