Customer reviews from jbl.com
Clip 5 - Ultra-Portable, Waterproof & Dustproof Bluetooth Speaker, Big JBL Pro Sound with Punchy bass, (Sand)
Average customer rating
4.3 out of 5
4.3
(171 Reviews)
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
118
4 Stars
18
3 Stars
18
2 Stars
7
1 Star
10
100%of customers recommend this product. 
(
25 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Clip 5 - Ultra-Portable, Waterproof & Dustproof Bluetooth Speaker, Big JBL Pro Sound with Punchy bass, (Sand)
Customer Rating
3 out of 5
3
JBL Clip 5 response to JBL
on December 22, 2025
Posted by: USAborn_02
from Mid Atlantic
Already reviewed but received a reply from JBL that I would need to download the JBL app and connect through the required steps for stereo sound to work. I guess I didn’t explain clearly that I already did that and still want blown away with the stereo sound off two Clip 5’s. There isn’t a respond tab to answer or reply back to JBL, so have to do it through another review.
Response from jbl.comBy Customer Support, December 23, 2025
Thanks for your feedback and for trying the troubleshooting steps we provided. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Unimpressed Stereo Sound with Two
on December 21, 2025
Posted by: USAborn_01
from Mid Atlantic
I bought another one of these and was fairly impressed with the sound quality and size of the speaker. I was enticed with the idea that you could pair two of them and get stereo sound, so I went ahead and ordered this one. The size of the room could add into some of the poorer stereo sound , not sure but thought I should add that in. I have them set about 20' apart in my 25' x 36'L garage, and I seem to lose some of the stereo effect. I haven't tried playing around with the JBL app on my phone to see if the equalizer will make any difference, but this was my initial thoughts, I was hoping to be blown away with my new speakers and can't say that I am.
Response from jbl.comBy Customer Support, December 22, 2025
Thanks for your feedback. Connecting two JBL Clip 5 speakers without the app will only allow for party mode, which produces mono sound. To activate stereo mode, please download the JBL Portable app, connect the first speaker, select "Create Stereo Mode," and then connect the second speaker.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love the Personal Touches!
on December 19, 2025
Posted by: CM25
I haven’t given it to my daughter yet so not sure how it works, but I can’t get over how perfect it looks! She is going to love it! Thank you so much for making this possible. This personalization of the speaker is amazing!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love the customization
on December 18, 2025
Posted by: Pikaperfect
The customized speaker came out way better than I expected it was exactly as the image showed I would totally do it again!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great speaker
on December 17, 2025
Posted by: Crash Lee
from Georgia
I use it for golf and it’s perfect for that. I have a couple of JBL Bluetooth speakers and love all of them. I like how I can connect all of the together.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Improve bass, please
on December 11, 2025
Posted by: dnlalarcon
from New Jersey
I really expected a better sound for the price, I had a charge 4, I think I will leave for the 5, I had bought this one just because it was more pocket-sized, to take it for a walk or something like that, I would not recommend it for its bad basses.
Response from jbl.comBy Customer Support, December 11, 2025
Thanks for your feedback. To address the bass sound, we suggest adjusting the EQ settings in the JBL Portable app. This may help you achieve your desired sound.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great clip 5
on December 11, 2025
Posted by: Tee5
I made this purchase a month ago and I am glad I did. This is made of great quality and the sound is awesome. I didn’t believe a unit this small could put out sound like that!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Nice little Speaker
on December 7, 2025
Posted by: Joe Medo
Got a Clip 5 as a gift. A little speaker that packs a punch. Good sounding and impressive battery life. Very easy to pair with my phone. I have it attached to my golf bag and like to use it at times while playing golf. Only minor issue is the handle size/design does not lend itself to mounting it or hanging it somewhere on the golf cart.
Written by a customer while visiting jbl.com
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