Customer reviews from otterbox.com
OtterBox - Sole MagSafe Case for Apple iPhone 18 Pro Max / 17 Pro Max - Blue
Average customer rating
3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
17
4 Stars
4
3 Stars
9
2 Stars
4
1 Star
18
46%of customers recommend this product.
(
17 out of
37)
Customer Reviews for OtterBox - Sole MagSafe Case for Apple iPhone 18 Pro Max / 17 Pro Max - Blue
Posted by: Chris M
Verified Purchase:Yes
The buttons didn’t match the buttons on the side of the iPhone 17 Pro Max. I had to return the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 7, 2025
Hello Chris! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: SDRic
Verified Purchase:Yes
Problem with the POWER button, but they know about it and are replacing the case.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 3, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat if you need any further assistance.
Written by a customer while visiting otterbox.com
Posted by: Phil
Verified Purchase:Yes
Bought Sole case as a backup for the Defender Pro case. Seems to be a great case. Unfortunately, the Defender Pro side camera button was so sensitive, I had to turn the camera button off.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kevin
Verified Purchase:Yes
The case is very nice and attractive, I usually bought the 3-piece looking for more protection for the phone, but this time I was looking for something lighter and visually attractive and they achieved it, protection and elegance at the same time, great design I liked a lot.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com