Customer reviews from otterbox.com
OtterBox - Sole MagSafe Case for Apple iPhone 18 Pro Max / 17 Pro Max - Blue
Average customer rating
3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
17
4 Stars
4
3 Stars
9
2 Stars
4
1 Star
18
46%of customers recommend this product.
(
17 out of
37)
Customer Reviews for OtterBox - Sole MagSafe Case for Apple iPhone 18 Pro Max / 17 Pro Max - Blue
Posted by: Dais
Verified Purchase:Yes
Always the best quality and grate drop protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Was looking for a sturdy and protective case for my blue iPhone 17 Pro Max and this case fit the bill. The color is close to the color of my phone and the magnets are very strong. I’m confident this case will protect my phone for the next several years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great case!! And fits perfect would buy again for sure
Written by a customer while visiting otterbox.com
Posted by: Daniel
Verified Purchase:Yes
The camera button on this was supposed to be fixed and it isn’t. Still doing the same thing.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 23, 2025
Hello Daniel! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Paige
Verified Purchase:Yes
The buttons are too tight. I take random screen shots all the time and turning up my volume is me pressing the buttons a bunch of times hoping to see it increase. Great feel and texture but the buttons do not work well for this case.
Response from otterbox.comBy Customer Service, October 21, 2025
Hello Paige! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Lock button doesn’t work correctly, seems like it’s already pushing in on the button half way.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 20, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: davis
Verified Purchase:Yes
Buttons feel half pressed and really disappointed in the quality. They ended up sending a “new and improved” case but it had the same issues. The bezel around the camera bump leaves a big gap between case and phone which could lead to debris getting in and scratching the case. This is the first otterbox i’ve purchased in 10 years and really disappointed in how the quality has diminished.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 21, 2025
Hello Davis! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: keith
Verified Purchase:Yes
This sucks don’t fit good can’t use the buttons and it constantly causes phone to call 911
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 17, 2025
Hello Keith! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com