Customer reviews from startech.com
Startech - StarTech.com DK30CH2DPPD 4K USB C Dock - 60W PD - Triple Monitor HDMI/DP Docking Station
Average customer rating
3.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
11
4 Stars
0
3 Stars
3
2 Stars
2
1 Star
6
Customer Reviews for Startech - StarTech.com DK30CH2DPPD 4K USB C Dock - 60W PD - Triple Monitor HDMI/DP Docking Station
Customer Rating
1
Only 2 of 3
on May 12, 2018
Posted by: jp75
Using latest 8.5 drivers @ may 2018
If I plug HDMI monitor, it works
As soon as I plug any extra Display Port monitors, the HDMI port stops working.
If I unplug both Display Port monitors, HDMI monitor works again
If I plug HDMI monitor, it works
As soon as I plug any extra Display Port monitors, the HDMI port stops working.
If I unplug both Display Port monitors, HDMI monitor works again
Response from startech.comBy Sam, Customer Support, May 15, 2018
Thank you for your review of DK30CH2DPPD. We're sorry to hear you're having difficulties with it and would like to help.
The behavior you're seeing is not expected with this product, so we recommend contacting us directly so that one of our Technical Advisors can look into this further for you.
You can reach one of our Technical Advisors at 1-800 265-1844 or www.startech.com/chat.
The behavior you're seeing is not expected with this product, so we recommend contacting us directly so that one of our Technical Advisors can look into this further for you.
You can reach one of our Technical Advisors at 1-800 265-1844 or www.startech.com/chat.
Written by a customer while visiting startech.com
Customer Rating
5
Amazing, has all the ports you'd ever need.
on November 15, 2017
Posted by: morty
This dock has been fantastic for me. It's lightweight and easily portable. I have two monitors hooked up to it, one is a 4k screen and the other a 1080p and both work great. This dock actually works better than my unstable Dell TB16 dock.
Make sure when you first plug it in to let it sit plugged into your computer for 5 minutes or so because Windows has to go out and look for drivers to install for the different ports. I thought I had a defective unit at first because I couldn't get the Ethernet port to work right away but then after waiting for a little bit it started working and I realized Windows had to install the drivers first. I've tested all the ports and they all work now.
One more thing to keep in mind is that the USB-C power delivery is only 60W. Therefore in my case I still needed to have the power adapter plugged into my laptop for the battery to charge as my laptop uses a 120W power adapter. I have a pretty beefy laptop so I won't knock the rating down for that as I'm sure it'll be fine for many laptops out there and in worst case scenario, you just plug in your power adapter too.
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
5
Amazing!
on November 10, 2017
Posted by: Andrew11
If you are someone who needs a lot of monitors, this is an excellent docking station. All this new technology makes setting these up very quick, and in my case, completely automatic. I planned all my cables and monitor placement in advance, and after plugged in everything and turning it on, my laptop screen blinked once and all the monitors came to life. A few minutes of (Windows) setup and I was up-and-running. Video quality is superb; I can’t believe this is all accomplished by a single cable! The dock itself is thin enough to sit on the base of my left-most monitor and looks amazing. The included Thunderbolt3 cable is only 50cm long, so take that into account during setup, or have a longer cable handy.
I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com
Customer Rating
5
Works Perfectly
on November 6, 2017
Posted by: Richie
I bought this dock for a new Lenovo Yoga 910. It worked perfectly out of the box, runs a 4K LG monitor and numerous peripherals, was essentially plug and play. Very pleased, my experience with OEM docks has been mixed at best in the past. Good work, StarTech.
Written by a customer while visiting startech.com
Customer Rating
5
A Great USB-C Docking Station that has Everything
on October 26, 2017
Posted by: JHR86475
I have been in the AV/IT Integration space for over 30 years.
I found this unit easy to setup and use on my Dell, HP and Toshiba Laptops. The unit installs quickly and is compatible with a variety of operating systems, which I tested. There was no tearing of the video or audio sync issues during my testing. It was easy to set up two DisplayPort monitors, and on one HDMI monitor . Utilizing a single USB Type-C cable, the dock also provides access to a wired network and five USB ports. Overall, I found the unit to be reliable, easy to use and of high quality.
What is Included:
1- Docking Station
1- USB-C Cable
1- Universal Power Adapter
1- Instruction Manual
1- Docking Station
1- USB-C Cable
1- Universal Power Adapter
1- Instruction Manual
Note: “I received this product in exchange for an unbiased review.”
Written by a customer while visiting startech.com
Customer Rating
5
Triple-4K Monitor Docking Station
on October 20, 2017
Posted by: Starr
I have been waiting on this device to hit the market all year and it did not disappoint. I purchased the new MacBook Pro with the USB-C ports earlier this year and have been waiting for a docking station that could handle my extra 2 monitors and could utilitize the USB-C cable to charge my laptop while also passing the data, sound, video, etc. It is simple to hook up and works great with awesome video display ports. It has allowed me to hook up one cable into my laptop each morning. This device would get a 10 out of 10 rating.
Written by a customer while visiting startech.com