Customer reviews from startech.com
Startech - StarTech.com DK30CH2DPPD 4K USB C Dock - 60W PD - Triple Monitor HDMI/DP Docking Station
Average customer rating
3.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
11
4 Stars
0
3 Stars
3
2 Stars
2
1 Star
6
Customer Reviews for Startech - StarTech.com DK30CH2DPPD 4K USB C Dock - 60W PD - Triple Monitor HDMI/DP Docking Station
Customer Rating
5
Works really well. Thank you Startech!
on December 31, 2022
Posted by: meetdave
I have owned mine for a couple years. I have a Macbook Pro, always upgraded to the most current Mac OS. I use three DisplayLink monitors, plus a third HDMI. And every port is pegged: speakers, microphone, thumb drive, webcam, everything works great.
Written by a customer while visiting startech.com
Customer Rating
5
Works with Mac Pro 13 2020 and Big Sur
on October 10, 2021
Posted by: DPlinkSearcher
I just installed this with my MacBook Pro 13 2020 Intel and it worked after getting the following things fixed in my scenario:
1.) Install the Displaylink Manager for MacOs (search on Google)
2.) Use the provided cable to connect MacBook to docking station. I had a brand new quality USB-C cable (longer cable) and the screen attached to the displayport was not discovered.
1.) Install the Displaylink Manager for MacOs (search on Google)
2.) Use the provided cable to connect MacBook to docking station. I had a brand new quality USB-C cable (longer cable) and the screen attached to the displayport was not discovered.
Hope that helps to overcome startup troubles!
Written by a customer while visiting startech.com
Customer Rating
1
Difficulties recognizing USB peripherals
on September 7, 2021
Posted by: struwwelpeter
Love the sleek design, multitude of USB ports and dual monitor support. Great way to use USB-C to connect the laptop with two 27" monitors, two webcams, external USB microphone, and network cable. However, despite updated firmware and other software driver updates, the USB-C dock constantly disconnects (doesn't recognize) connected USB blue yeti microphone and newer 925 logitech web cam. Doesn't have to be this way. Any fix available? Other culprits?
Response from startech.comBy Barrington, Customer Support, September 9, 2021
We are sorry to hear that you experienced difficulty with DK30CH2DPPD.
This is not expected behavior for our docking station. One of our technical advisors will be reaching out to offer assistance.
This is not expected behavior for our docking station. One of our technical advisors will be reaching out to offer assistance.
Written by a customer while visiting startech.com
Customer Rating
2
Almost good, not great compatibility
on June 9, 2021
Posted by: danifel
Got this for work. For many months, was using my two identical ASAUVG275 monitors with it using identical DisplayPort cables. Never managed to get more than 60Hz. By chance, connected an HDMI cable to one of the monitors, and discovered that through HDMI the docking station does support 75Hz. Running latest Intel drivers on my laptop, latest Window and latest Display link drivers so.... poor compatibility through DisplayPort. Not good.
Written by a customer while visiting startech.com
Customer Rating
1
Fine print is missing
on June 9, 2021
Posted by: sjcm
They claim it will work on 3 displays. What they don't tell you is that those displays need to be of particular types. this product will NOT work on your thunderbolt displays. But you wouldn't find that mentioned anywhere in the description. And then they'll just try to sell you something else. LAME.
Response from startech.comBy Dan, Customer Support, June 10, 2021
Hi Stephen,
Thunderbolt displays require a thunderbolt host computer to operate and anything in between them must also be a Thunderbolt device. Our DK30CH2DPPD is a USB-C based docking station. However, if you have a computer which supports Thunderbolt, please don't hesitate to contact us and we can see if one of our Thunderbolt based docking stations would work for your setup, including your Thunderbolt display.
Thunderbolt displays require a thunderbolt host computer to operate and anything in between them must also be a Thunderbolt device. Our DK30CH2DPPD is a USB-C based docking station. However, if you have a computer which supports Thunderbolt, please don't hesitate to contact us and we can see if one of our Thunderbolt based docking stations would work for your setup, including your Thunderbolt display.
Written by a customer while visiting startech.com
Customer Rating
1
HORRIBLE
on April 22, 2021
Posted by: JackiZ
NEVER WORKS OR CONNECTS WITH MAC BIG SUR. DISPLAY LINK DEVELOPERS ARE TERRIBLE
Response from startech.comBy Dan, Customer Support, April 27, 2021
We are sorry to hear about the experience you have had with our docking station. We are reaching out to see if we can offer any assistance to help get things up and running.
Written by a customer while visiting startech.com
Customer Rating
5
Works great with Apple Silicon MBPs
on November 30, 2020
Posted by: _ognacy
It works well with the M1-based MBP. This way I can have three external screens as opposed to just one the M1 supports out of the box.
Besides that, I have logitech mouse dongle, webcam, keyboard and an external drive connected, and it works great. Its well designed and the colour scheme works well with the macbook.
Written by a customer while visiting startech.com
Customer Rating
3
on July 2, 2020
Posted by: emsti
I bought this in the last couple of years when using the 15 inch mac and sound and ethernet used to work. 4K Monitors were kind of flaky and I preferred the 60Hz performance so ended up plugging them directly to laptop usb-c ports. It was not as good as I expected but workable.
Now when I tried it with the 16 inch mbp using Catalina the sound and ethernet have also stopped working - so its basically a usb power source. It is still able to power up the mbp. I am more disappointed that something bought in the last couple of years has already become just a massive power brick.
Response from startech.comBy Stacey, Customer Support, July 14, 2020
Hello,
We’re reaching out directly to see how we can assist as free lifetime support is included. Alternatively, you can reach us directly via chat or by calling 1-800-265-1844. Our Technical Advisors are available 24 hours a day, 5 days a week to help.
We’re reaching out directly to see how we can assist as free lifetime support is included. Alternatively, you can reach us directly via chat or by calling 1-800-265-1844. Our Technical Advisors are available 24 hours a day, 5 days a week to help.
Written by a customer while visiting startech.com