Customer reviews from motorola.com
Motorola - Razr fold 512GB Unlocked Android Smartphone - PANTONE Lily White
Average customer rating
4.7 out of 5
4.7
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
45
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
0
97%of customers recommend this product. 
(
28 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Motorola - Razr fold 512GB Unlocked Android Smartphone - PANTONE Lily White
Customer Rating
5 out of 5
5
on September 10, 2026
Posted by: willdaigle
from Texas
Recently purchased after being curious to try foldable phones for a few years. Great form factor, size is not markedly changed from my old phone while folded but with an enormous main screen, which is great for multi-tasking and watching videos. Build quality is superb, feels very solid while folding/unfolding. Would purchase again.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 13, 2026
Thank you for sharing your experience, Willdaigle. We’re thrilled to hear you’re enjoying the foldable form factor, spacious main display, and seamless multitasking and entertainment experience. It’s also great to know that the solid build quality has impressed you. We truly appreciate your support and are happy to hear you’d choose Motorola again! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Insane Phone
on September 9, 2026
Posted by: mojoflodo444
from chicago
Genuinely this phone is INSANE. Motorola pulled all the stops and went fullbore on this phone. Connecting to my tv to play classic Gameboy games, a millisecond after I finished work and emails on the SAME PHONE. I pray all the (synonym to pear) fanboys look at this phone instead, I'm so happy with the purchase
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2026
Hi Mojoflodo444, We’re thrilled to hear how impressed you are with your new Motorola phone! It’s fantastic to know you’re enjoying its versatility, from connecting to your TV for classic gaming to seamlessly handling work and emails. Thank you for your enthusiasm, kind words, and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone with two days battery
on September 8, 2026
Posted by: Edison
Powerful phone allows me to do everything faster. Its battery can last two days for my constant uses. Its camera is amazingly sharp and vivid. I am very happy with this purchase. With trade in my old phone and a lot of goodies, this purchase is a great bargain.
Response from motorola.comBy Mitch, Motorola Customer Care, September 8, 2026
Hi Edison, thank you for sharing your experience with the Motorola phone. We’re thrilled to hear you’re enjoying the powerful performance, the two‑day battery life, and the sharp, vivid camera. It’s wonderful to know the trade‑in and bundled goodies made this purchase feel like a great bargain. We truly appreciate your feedback and are glad you’re happy with your device. Thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Awesome phone much better than the competition!
on September 4, 2026
Posted by: S.Y.
from KY
I have had this phone for a month now and this is my first foldable and first Motorola since OG razr back in the early 2000's. I had a Samsung Galaxy S23 Ultra prior to this one and I have to say I really like this phone size and weight is good and it is much better than my old one. The OS is easy to use and has good different features ( the "remember this" function with Moto AI) I was a little worried because it was different from OneUI but Motorola is good less customization but that is ok I wasn't an extreme customizer anyway, the camera is amazing especially for a foldable. Battery life is also amazing I also have the stylus and it is nice to use it on the outer and inner screens. Although it is separate it is a nice size to write with compared to the spen in the s23 ultra. I hope they keep making this because it is a really great phone!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi S.Y., thank you so much for sharing such a detailed review! We’re thrilled to hear that your first Motorola phone since the original RAZR has exceeded your expectations. It’s great to know you’re enjoying the foldable design, camera, battery life, Moto AI features like “Remember This,” and the experience across both the outer and inner displays. We’re also glad the stylus has been a useful companion, especially for writing and navigating on both screens. We truly appreciate you choosing Motorola again and sharing your experience with the community. We’ll be sure to pass your feedback along to our teams as we continue working on future devices. We hope you continue enjoying your Motorola foldable! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Upgrade
on September 3, 2026
Posted by: Mcront35
Upgrade from fold 7 great battery hose up all day now all I need is soon I update or firmware
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi Mcront35, thank you for sharing your experience! We’re glad to hear that you’re enjoying the upgrade and especially the great battery life that keeps up with you throughout the day. We also appreciate your feedback regarding software and firmware updates. We understand how important timely updates are, and we’ll be sure to pass your feedback along to our teams for consideration. Thanks for choosing Motorola, and we hope you continue enjoying your new phone! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Amazing Device - Happy to Be Back, Motorola!
on September 1, 2026
Posted by: LesC
from California
Hello (Again) Moto! Motorola was such a huge phone brand back in the early 2000s. I remember my first Android was the Moto Droid. A few devices after - from the HTC One, to OnePlus 7 Pro, to even iPhones, I'm glad to be back home with Motorola.
The only foldable phone comparison I can compare the Motorola Fold to would be the OnePlus Fold. In terms of size, the Moto Fold is much slightly thinner and more comfortable to hold. Battery life is amazing with the Motorola. My day starts at 6:30am with 80%-100% charge, and with a full day of usage, and when it's time for bed (around 11:00pm) I'll be around 30%. Enough to start the next day and charge while driving to work. Definitely don't have to worry about battery life! Especially with the 68W charging, I can get a real quick charge in just a few minutes. Unfortunately I have yet to find a 50W wireless charger.
Construction of the phone definitely feels very premium. From the thinness when unfolded, to the slight curve on the front screen. The only complaint I have is the camera bump. Just like the OnePlus Fold, the bump is gigantic. Not only does it stop the phone from being level when on a flat surface, it's also very heavy, making the device top heavy. Besides that, the back of the phone (at least for the blue/black version) has a nice texture to it. Gives it a bit of grip.
Camera usage is amazing as well. Usually foldables get a compromise between the folding aspect and other features, but the camera isn't one of them. I have yet to struggle with it.
The inner screen is nice too. For apps that can utilize all the space, you're treated with a very tablet like experience. Only slightly smaller than an iPad Mini, watching movies on the go doesn't leave you wanting that larger screen. Only downside is the inner screen is very reflective, and since it's not glass, wiping smudge off can be a chore.
When it comes to software, I'm liking what Motorola features. Almost stock Android, but with a bit more customization. I've owned the Pixel 10 Pro XL, and stock Android can be very dull after a while. Just need to hope Motorola is still around for 7 years to get whatever updates and system upgrades they've promised.
Overall, for being Motorola's first book folding style foldable, they did FANTASTIC job!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi LesC, thank you for such an incredibly detailed review and for welcoming Motorola back into your lineup! We’re thrilled to hear that the Motorola Fold has made such a strong impression, especially with its comfortable design, impressive battery life, fast 68W charging, premium build, and camera performance. It’s also great to hear you’re enjoying the spacious inner display and Motorola’s clean yet customizable software experience. We appreciate you sharing both what you love and the areas where you’d like to see improvements, including your feedback about the camera bump and reflective inner display. Feedback like yours helps us understand what matters most to our customers. We’re especially glad that, overall, Motorola’s first book-style foldable has exceeded your expectations. Welcome back to the Motorola family! To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
The best foldable phone ever!
on September 1, 2026
Posted by: Bama
from Huntsville, AL
I purchased this phone "bundle" 6 weeks ago. The bundle included a Motowatch and Moto Earbuds. All that is nice but the phone is absolutely the star. I've used every iPhone up to 17, Pixel Android, and most recently the Samsung Z Fold 7. My Motorola Razr Fold 2026 blows them all away! The screens are bright, clear, and perfectly color-toned. The Motorola UI is a pleasure to use when compared to Samsung. The battery life of the phone and the earbuds is amazing. The phone battery is on par with my Oppo Find N5. I am now a dedicated Motorola groupie!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Bama, thank you for such an amazing review! We’re thrilled to hear that your Moto Razr Fold 2026 has impressed you after trying devices from several other brands. It’s fantastic to know that you’re enjoying the bright, clear displays, smooth Motorola UI, and impressive battery life across your phone and Moto Buds. We’re also glad you’re enjoying the bundle with the Moto Watch and earbuds. Your support and enthusiasm mean so much to us, and we’re excited to have you as part of the Motorola family! To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Looks great work fantastic
on August 26, 2026
Posted by: Toribio
Got this few weeks ago was amazing when i.hot ot only think didn't like was the deal they had was not put on my order sadly I returned it
Response from motorola.comBy Mitch, Motorola Customer Care, August 26, 2026
Hi Toribio, We’re glad to hear you were impressed with the phone’s design and performance! We’re sorry to hear the promotional offer wasn’t applied to your order and that this ultimately led to you returning the phone. We appreciate you sharing your experience, and we’ll make sure your feedback is heard by our teams.
Written by a customer while visiting motorola.com
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