Customer reviews from motorola.com
Motorola - Razr fold 512GB Unlocked Android Smartphone - PANTONE Lily White
Average customer rating
4.7
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
45
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
28 out of
29)
Customer Reviews for Motorola - Razr fold 512GB Unlocked Android Smartphone - PANTONE Lily White
Customer Rating
4
Great phone: not perfect...yet.
on October 22, 2026
Posted by: Shorty
This is my first Motorola phone in a number of years. I always like them but they lost my interest for a few years They are back! I've been using the Razr Fold for about a month and it is a great multi-purpose device. It's not only a good phone but has replaced my tablet as well. Now I'm down to two devices from three. Is it perfect? No, but in some areas it is the best. Battery life, active stylus, and good-looking screens. The stylus just works. However, a charge lasts less than a day, so you have to keep the charger handy. There is not way, currently, to keep it with the phone. I think they will do something about this in later editions. At the price, I won't be upgrading for quite a few years but I bet the phone will only get better with each generation.
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2026
Thank you for sharing your experience with us, Shorty. We're thrilled to hear that you're enjoying your Razr Fold and that it has helped you simplify your setup by replacing your tablet. It's great to know you're loving the screens, active stylus, and overall versatility of the device. We also appreciate your honest feedback regarding battery life and stylus storage. Your comments are valuable to us as we continue working to improve our products. Thank you for choosing Motorola and for being part of our community! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5
Saved me money by replacing a tablet
on October 19, 2026
Posted by: Chuck Moto
from Savannah, GA
Excellent battery life. Using the Fold to replace a 5G tablet. The screen is just big enough for my needs to replace it. Very happy with the performance.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2026
Thank you for sharing your experience, Chuck. We're delighted to hear that you're enjoying your Motorola foldable's excellent battery life and that it has been a great alternative to your 5G tablet. It's wonderful to know that your device is helping you get more value for your money. We appreciate your support and hope you continue enjoying your Motorola experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5
Perfect
on October 15, 2026
Posted by: Brat home
Very nice and battery work great it work 2 days. And price is good.
Response from motorola.comBy Mitch, Motorola Customer Care, October 18, 2026
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your Motorola phone, especially its impressive battery life and great value for the price. We truly appreciate your support and are happy to have you as part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto fold 2pl026
on October 13, 2026
Posted by: Adoniiz
from Queens, New York
I absolutely love this phone. I was nervous about switching from iPhone but glad I made the move. Everything about this phone is amazing from the operating system to the hardware. Fast charging is literally fast charging. The camera is amazing. The phone came with the watch. I suggest upgrading to the moto watch ultra. The pen works very well just wish it had a spot to go in but that's minor. Motorola did it's thing. I chose this over Samsung and pixel fold. This phone is underated. Currently there are no bugs (software issues) with this phone. Looking forward to android 17
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 18, 2026
Thank you for sharing your experience with us, Adoniiz. We're thrilled to hear that you're loving your Motorola foldable and that the switch has been such a positive one. It's great to know you're enjoying the performance, camera, fast charging, and stylus experience. We also appreciate your feedback about having a dedicated spot for the pen, as customer suggestions like yours help us understand what matters most to our users. Thank you for choosing Motorola over the competition and for recommending our devices to others. We’re excited to have you as part of the Motorola family, and we hope you continue enjoying your phone and all the great experiences ahead! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone with some bugs
on September 30, 2026
Posted by: Tbones
I am actually coming from a Galaxy S26 Ultra and I wanted to try a fold phone. This phone actually is pretty good. It has very long battery life and that's mainly why I got it.
It does have some issues with YouTube where it doesn't format it correctly sometimes and you lose some text at the bottom of the video. Also, sometimes if you're using the sidebar, it doesn't show up and I'm not sure why. But overall, I love the phone. I hope they keep up with the updates. I also got the watch, but the watch has a nasty bug on the timers where they just shut down and it's unusable.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 30, 2026
Hi Tbones, thank you for sharing your feedback and for giving the Motorola Razr Fold a try. We’re sorry to hear about the concerns you’ve experienced with YouTube formatting, the sidebar, and the timer function on your watch. We would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Response to inquiry
on September 29, 2026
Posted by: Mr. C
I am presently happy with the Motorola Razor fold 2026 phone that I recently received however I am still waiting on the rebate amount which was promised during the transaction but overall I feel comfortable having a phone after trading in my 2023 Motorola raz, I am happy with the design of the phone that I have received which was more of an impression made upon me once I received it thank you
Response from motorola.comBy Mitch, Motorola Customer Care, October 1, 2026
Hi Mr. C, thank you for sharing your feedback with us. We’re delighted to hear that you’re enjoying your new Moto Razr 2026, especially its design, and that you’re happy with your upgrade after trading in your Moto Razr 2023 phone. We’re sorry to hear that you’re still waiting for your promised rebate. We appreciate your patience and are glad to know you’re enjoying your new phone!
Written by a customer while visiting motorola.com
Customer Rating
3
Awesome phone with a few quirks
on September 29, 2026
Posted by: Starwolf0007
from Oakland
I'm about this fold about a month ago and I'm enjoying it so far there's some soft works I'm not used to coming from a pixel phone but it does seem like it's pretty smooth I hope that Motorola can keep up the software updates. Now on to the Bluetooth Bluetooth is the worst thing I've ever had to deal with it constantly disconnects reconnects disconnect reconnects it can disconnect our phone calls and disconnects during the audio playing talking to friends I'll come outside like a robot I put it on speaker phone with the Bluetooth on and the Bluetooth will just hijack the conversation and it will be like the worst thing ever same thing with audio I have it in my pocket never had any other issues with any other phone this phone seems to have issues with the Bluetooth already talked to support hopefully getting the trade and on the phone and get it covered under warranty I will change my review when I get a new phone and hopefully it's fixed
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2026
Hi Starwolf0007, We’re sorry to hear about the Bluetooth connectivity problems you’ve experienced with your Moto Razr Fold. We understand how frustrating it can be when Bluetooth disconnects during calls and audio playback. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
One of the great phone
on September 28, 2026
Posted by: Achpee
from Hilliard,OH
I bought it for almost a month and the camera results have exceeded my expectations
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2026
Thank you for sharing your feedback, Achpee. We’re delighted to hear that you’re enjoying your Motorola phone and that the camera has exceeded your expectations. We truly appreciate your support and hope you continue to enjoy your device! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com