Customer reviews from motorola.com
Motorola - Razr fold 512GB Unlocked Android Smartphone - PANTONE Lily White
Average customer rating
4.7 out of 5
4.7
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
45
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
0
97%of customers recommend this product. 
(
28 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Motorola - Razr fold 512GB Unlocked Android Smartphone - PANTONE Lily White
Customer Rating
5 out of 5
5
Many features for a great price!
on September 27, 2026
Posted by: Oyo Will
from Brentwood
It's almost been a month with this phone and I absolutely love it. Any phone I get in the future has to be a foldable phone. I'm surprised with how great this phone is, compared to the other foldable phones out there. I feel like I'm still discovering features from this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2026
Hi Oyo, thank you so much for sharing your experience and for your wonderful review! We’re thrilled to hear that you’re loving your foldable and enjoying discovering all the features it has to offer. We truly appreciate your support and are glad to have you as part of the Motorola family! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great Moto product !
on September 27, 2026
Posted by: AFFelker
from Oak Brook Illinois
I'm Motorola fan .It is great prodct.
It is excellent quality phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2026
Thank you for your wonderful review and for being a Motorola fan, AFFelker. We’re delighted to hear that you’re enjoying the excellent quality of your phone. We truly appreciate your support and loyalty to Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Light Weight with Higher Resolution
on September 26, 2026
Posted by: Divmarie30
Dolvy Atmos , Dolvy Vision and Dolvy Audio by BOSE
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2026
Thank you for sharing your feedback, Divmarie30. We’re glad to hear you’re enjoying the lightweight design, high-resolution display, and immersive Dolby Atmos, Dolby Vision, and Dolby Audio experience. We truly appreciate your support of Motorola! To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Best Phone in Ages
on September 25, 2026
Posted by: LBKB0000
Growing up I was always so excited to see what the companies would come out with next. I had the LG Env series, then when Motorola came out with the droid series phones I picked up the droid 2 global. I had another Motorola after that, but by 2012 I made then jump to Iphone. I have been there ever since until now. WOW what can I say. I am so happy to be back. I am sick of these phone companies not putting great hardware in their phones because they want to hit a 6k MAH battery in 2040 and claim "increased battery life" while increasing incrementally. This phone smacks the living crap out of my old Iphone 14 pro max in terms of basically everything. I have had zero, and I mean zero, lagging or issues and or glitches with this phone. That being said I have only had it for a month. Overall I am very pleased with the device and the functionality of it. I have basically sold my entire company on getting them now. Keep giving people in the USA what we deserve. Samsung and Apple may have the largest market share, but I can see motorola gaining traction if they keep this up.
Response from motorola.comBy Mitch, Motorola Customer Care, September 25, 2026
Hi LBKB0000, thank you for sharing such a thoughtful and detailed review! We're thrilled to hear how happy you are to be back with Motorola and that you're enjoying the performance, hardware, and functionality of your new phone. It's wonderful to know you've had such a smooth experience so far, and we truly appreciate your support and recommendation. We hope your Motorola continues to impress you for a long time to come! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Bigger screen
on September 17, 2026
Posted by: Dwayne 65
So far I love it. I had the other fold for 2 years and I loved it also, but as I get older the bigger screen helps.
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2026
Hi Dwayne 65, thank you for sharing your experience! We’re happy to hear you’re loving the bigger screen and that your new foldable is making everyday use more enjoyable. We truly appreciate your continued support of Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Good foldable
on September 15, 2026
Posted by: ratpro
I received this phone nearly a month ago. It folds well, works well, and the battery life is good.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 16, 2026
Thank you for sharing your feedback, Ratpro. We’re glad to hear that you’re enjoying your foldable Motorola phone and that it’s working well for you. It’s great to know you’re also happy with the folding design and battery life. We truly appreciate your support and hope you continue enjoying your phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
More than I expected.
on September 15, 2026
Posted by: BigHouse Productions
My first Moto folding phone was the Moto Razr plus 2024 and I still enjoy it but when the Fold was announced I had to get my hands on one. It had been my daily driver for over the last month and I love it. Great screens, fast os, solid cameras, great sounding speakers and the battery lasts me two days no problem. I feel the volume buttons are too high but manageable. For this to be your first book style foldable you did a awesome job overall.
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2026
Thank you for sharing such a detailed review! We’re thrilled to hear you’re enjoying your Motorola foldable, from the great displays and cameras to the speakers, performance, and battery life. We also appreciate your feedback about the placement of the volume buttons and will be sure to pass it along to our team. Thank you for your continued support of Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Happy covert from Samsung
on September 14, 2026
Posted by: dbo965
I came over from Samsung since they did not bring back their pen. The Moto Fold offered the best hardware for this year, so I decided to try the phone. It is absolutely the best foldable that I have used. Screens are bright, and clear, the cameras take phenomenal photos, and the phone is speedy and responsive. You will not be disappointed with this phone. The software is superior to Samsung, but Moto did have some issues on the software side. You have a pen, make it useable, this phone lacks a write on calendar, and no timeline for OS updates, hence 4 and not 5 stars. It is also very difficult to find a good folio case for the phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 23, 2026
Hi Dbo965, thank you for sharing such detailed feedback and for making the switch to Motorola. We’re delighted to hear that you’re enjoying the Moto Fold, especially the bright displays, camera performance, speed, and overall foldable experience. We also appreciate your suggestions regarding expanded pen functionality, a write-on calendar, OS update timelines, and folio case options. We’ll make sure your feedback is shared with our teams for consideration as we continue improving our products and software. We truly appreciate your support and hope you continue enjoying your Moto Fold! If you ever need help, give us a holler or reach out to our official Moto Fold community page: https://forums.lenovo.com/t5/motorola-razr-fold/bd-p/motorola_razr_fold.
Written by a customer while visiting motorola.com
Showing 9-16 of 57 results 
<< 1 2 3 4 5 ... 8 >>