I used this bag on two trips recently and all its features really shined. Very sturdy and padded laptop sleeve in the back so I didn't even feel the need to bring a separate laptop sleeve. The glasses pouch on top is a built in hard shell protector so I don't worry about my glasses or sunglasses being crushed. Pockets seem well thought out and intuitive and I was able to quickly stash all my travel items, chargers, cables, devices, keys, accessories, glasses and find them again easily. Straps are comfortable and the back panel has a slot so the bag could fit over the extended handle of a carry on luggage. Dark grey color looks nice. I had my last bag for about 6 years so I look forward to this one being my new work and travel bag for numerous years as well.
I've put this backpack through hell almost every day for the last 7 years. I've overloaded it, strained the zippers, left it in the rain and in the scorching heat, dropped it, dragged it over rough surfaces - and it still looks almost new and performs flawlessly to this day. Be aware of the round frontal "bulge" when fully packing it (this is inherent to this type of backpack in general, not a design flaw). Great organisation options and simply mind-blowing quality and reliability.
Lots of room but could be so much better. I hate the lack of organization. The main pocket could easily have a slip pocket on the back for a notebook. It would be great to have a little velcro strap on the back side of the tech vault to hold headphones above in the main compartment. In the tablet pocket there could be additional organizational pockets for the mouse and dongle. Just put elastic bands it there. Also the handle gets in the way when opening the tech vault. Of the handle was moved back about half inch it would fix the issue. Debating on sending this back and looking for something else.