I've had my Otterbox for a couple of months now and so far I am pleased with the quality of the product. This isn't the first Otterbox product I've ever had. Back when I was working in IT I had a company smartphone. The company provided an Otterbox case for the phone. That case came with a belt clip that you could snap the phone into and carry it around on your belt. That is one thing that I wish my new case had, since I don't like carrying my phone in my pocket. Other than that, though, the case is well designed. It fits snugly onto the phone with no gaps or cracks that could collect dirt. The power button and volume buttons work well. The charging port and headphone jack both have a small door built into the case that covers the openings when they're not in use. The case is made out of sturdy plastic and is designed to absorb the shock if the phone is dropped. Overall I would highly recommend an Otterbox case to anyone who is looking for a good quality case for their smartphone. (I just wish I could get the belt clip.)
Cell phones are fragile things, bendable and breakable. This case helps. It makes the phone bigger, harder to fit in a pocket, but much safer. It also will absorb shock, so the phone will survive falling to the floor a few times.
I ordered this a few weeks ago online and returned it because the case was simply too loosely fitted to me.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 16, 2021
Hi there!
We're sorry to hear about your recent experience with your Commuter Series case! It's odd to hear that your case wasn't fitting properly, and we'll be sure to pass your feedback up the ladder. We're sad to hear that you had to return your case, but we hope you choose to give OtterBox another shot in the future! If you ever run into any issues with our cases, feel free to call us at 1-855-688-7269, and we can get you taken care of with our awesome warranty.
So thrilled with Otterbox quality and protection, my phones are never without one! Customer service is amazing, the one otterbox case that cracked on the corner was replaced with just a phone call. OTTERBOX ROCKS!
Buy a phone, buy an OtterBox. I won't have a phone without one. I had my last phone for more than three years and dropped it on my wood floor more than a dozen times. Never any damage.
I own this product about 2 weeks and very happy with it. At first, I hesitated because several reviews on loose fit. So far it isn't a problem for me. I liked the slanted textured on the left and right edges of this case which provides a firm grip on my hand. It serves me well.