Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(30,607 Reviews)
Rating breakdown 30,607 reviews
5 Stars
26,199
4 Stars
3,463
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
I love the camera and ask its features
on October 10, 2025
Posted by: Cinfarm123
[This review was collected as part of a promotion.] I do not use AI at all, have not tried
But live the phone
But live the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and technology
on October 10, 2025
Posted by: Seidel
[This review was collected as part of a promotion.] This phone is very fast, amazing camara, and great apps, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 10, 2025
Posted by: BM5473
[This review was collected as part of a promotion.] Overall a fantastic phone with great functionality and a infinite amount of personalization!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a life saver
on October 10, 2025
Posted by: sindidilove
[This review was collected as part of a promotion.] a good compaing in life
Has all features i need, great device
Has all features i need, great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra Experience still undefeated
on October 10, 2025
Posted by: Chaparita
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has revolutionized my work and play dynamic, primarily through its seamless AI integration. The AI Writing Assist is a game-changer, helping me effortlessly compose, personalize, and perfect all my emails for a professional and polished output. For daily life, the Now Brief is indispensable, offering a personalized smart summary of critical information like calendar appointments and weather, delivered right when I need it. The enhanced Galaxy AI, powered by the Snapdragon 8 Elite, also enables incredible capabilities like Cross App Action, letting me execute complex, multi-app tasks with a single voice command, simplifying my routine and making my life significantly easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI takes performance and creativity to anot
on October 10, 2025
Posted by: GeniuxFlow
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device for a few weeks, and the Galaxy AI features have completely changed the way I use my phone. The translation and note-assistance tools save me so much time during work and study, and the photo editing with AI is incredibly intuitive — it turns average shots into professional-looking images in seconds.
I also love how smoothly it handles gaming, streaming, and multitasking with no lag. The display quality is brilliant and the battery easily lasts all day. Galaxy AI feels like having a smart personal assistant built into my device, always one step ahead.
Highly recommend it for anyone who wants power, intelligence, and creativity in one device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on October 10, 2025
Posted by: JAWS1130
[This review was collected as part of a promotion.] I've had Galaxy devices for 10 years or more. I love the ease of use, and user friendly operation of the phone. I can do complex things with it or just breeze through an afternoon playing games with the long lasting battery. The Galaxy AI is easy to work with as well. I wouldn't get any other brand or operation system. I highly recommend this phone all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad ever pricey phone
on October 10, 2025
Posted by: Jn1925
[This review was collected as part of a promotion.] The lifetime of this phone depends on the usb port charger. Many people including me has the problem with the usb charger. Right after 1 year warranty expires the phone started to have this problem. When you plug usb to charge a warning with annoying noises inform your usb port moisture and requires you to unplug, you can use wireless charger instead but you no longer be able to use android auto for map. I haved contacted with support team and they asked me to meet ubreakifix to repair. They have no more responsibility with the device. So disappointed for such a pricey phone. My advice is you must consider the long time quality instead bells and whistles phone like these.
Value
1
Response from Samsung USBy R&R Team, October 14, 2025
Hi Jn1925, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the charging of your device is to you, and wanting to added usage of the charging port on your device for functionality with Android Auto. We hope you have been able to resolve this matter with our partners at UBreakIFix. We have provided a link to the Samsung Support Team if this is not the case and you would like further assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US