Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,355 Reviews)
Rating breakdown 30,355 reviews
5 Stars
25,983
4 Stars
3,429
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Great phone model
on September 17, 2026
Posted by: Guzmish
[This review was collected as part of a promotion.] I chose this device because I liked the camera quality over other phones. I've already had used de S+ models before and this was my very first S Ultra and I do not regret my choice. I think from now onwards I'll always buy the S Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Ultra" is not an understatement
on September 17, 2026
Posted by: VIP2007
[This review was collected as part of a promotion.] Honestly, the Samsung Galaxy S25 Ultra has been an absolute beast. I've had it since it came out. The screen is super bright and clear, which makes watching videos or scrolling outside actually enjoyable. The cameras are super cool, especially being able to zoom in on stuff from super far away without the picture looking all blurry. Plus, the battery actually lasts quite a bit, and I only have to recharge it once if I'm literally using the phone all day. If you want a phone that just handles everything without giving you any grief, this one is totally worth it. I chose Samsung every time when buying my electronic products, from phones, watches, and earbuds, to tablets, chromebooks, and tv's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No wonder its called Ultra
on September 17, 2026
Posted by: Bigpoppy
[This review was collected as part of a promotion.] The best part about my S25 Ultra, always has and always will be the stylus. Everything becomes easier from quick sketches and diagrams when I'm cutting pieces of wood at work, to being able to preciously tap on each button on the screen.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 16, 2026
Posted by: Joeb357
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for the awesome features like, the camera, s pen, and streaming games from X Box cloud gaming. The movies are also easy to watch on the big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 16, 2026
Posted by: Tonyultra
[This review was collected as part of a promotion.] I chose the s25 ultra over other phones simply because it offers more features and customizable options. It also has a great camera which allows me to capture the best moments of my family that I can share to family and friends. I've been a Samsung fan since the s2 release. There phones and products are top tier and every year they keep getting better. The s25 ultra which I own has been fantastic for me, very responsive snappy super fast and easy to use. I never had an issue so far. I definitely would recommend to anyone all day everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super light and extremely easy to
on September 16, 2026
Posted by: BassetnBae
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra for its light weight, and note capabilities with the SPen.
The S25 Ultra is super easy to use, it sounds great, screen is vibrant and watching moving on the plane with this device is perfect when paired with the Samsung Ear buds.
The S25 Ultra is super easy to use, it sounds great, screen is vibrant and watching moving on the plane with this device is perfect when paired with the Samsung Ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Loss of ability to video dragonflies. :-(
on September 16, 2026
Posted by: Jill
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The S25 took great video & photos of Dragonflies. The S25 Ultra video or photos focus on grass or leaves behind it, making the Dragonflies unidentifiable in many cases. While I appreciate the greater zoom on other subjects, this is a super disappointing loss or a favorite critter I love to video and photo. They only work with no background grass or leaves in perfect lighting...which is rare. I am so disappointed. I also remember the extra width of Galaxy Note- S25 Ultra doesn't have this. While it goves you a longer screen, it still makes you have to video smaller(longer distances) on taller subjects. Its such a bummer.
Features
5
Performance
2
Design
2
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi Jill, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your new device is not meeting your expectations for one of your favorite hobbies. We have provided a link to an article to help you with the different camera settings and features to help you capture the photos and videos you are seeking. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The most complete flagship phone
on September 16, 2026
Posted by: Timshay01
[This review was collected as part of a promotion.] After living with the Samsung Galaxy S25 Ultra as a daily driver, it quickly becomes clear that Samsung didn't try to change the identity of its flagship—they simply shaved off all the rough daily annoyances.
For years, using an Ultra meant accepting two things: sharp corners digging into your palm and a heavy brick in your pocket. The S25 Ultra finally addresses both.
The light weight (218g), the subtle rounding of the frame corners combined with flat side rails makes holding this massive 6.9-inch phone vastly more comfortable to use for an extended period of time.
The light weight (218g), the subtle rounding of the frame corners combined with flat side rails makes holding this massive 6.9-inch phone vastly more comfortable to use for an extended period of time.
The massive 6.9" QHD+ Dynamic AMOLED 2X, 120Hz, Anti-Reflective Gorilla Armor glass remains the single best display feature on any smartphone. Taking photos outside in harsh afternoon sunlight or reading outdoors feels effortless because screen reflections are virtually eliminated. The display will draws you in all day.
The quad-camera suite remains the most versatile setup one can have on a smart phone.
Apps open instantaneously, and switching between heavy tasks like photo upscaling, photo editing, and background video processing happens without stutter. It fluidity is on another level.
And battery, well this Samsung galaxy s25 ultra don't die all day with shooting pictures to watching videos and playing games, it just won't die.
Overall experience with the Samsung Galaxy S25 Ultra is amazing. No word can describe how enjoyable it feel picking it up all the time.
Value
5
Written by a customer while visiting Samsung US