Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,330 Reviews)
Open Ratings Snapshot
Rating breakdown 30,330 reviews
5 Stars
25,965
4 Stars
3,424
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
4 out of 5
4
Only 1 issue ever found. Lovely device!
on October 13, 2026
Posted by: Ckay4ever
[This review was collected as part of a promotion.] I chose the Samsung galaxy s25 ultra because it's simply the best at the time.
The single issue I have found is that my phones screen flickers randomly, but only seems to do so at night. It stops with use. But only happens when the AOD is on.
I've tried many trouble shooting and I've used the Samsung members app diagnostics to figure it out. But no luck.
Lovely device. I will continue to buy Samsung regardless.
Thanks, I hope I win.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has so many options
on October 13, 2026
Posted by: Kboogie
[This review was collected as part of a promotion.] I recently got my hands on this cell phone, and I must say, it has exceeded my expectations in every way. The design is sleek and modern, making it a pleasure to use. The camera quality is outstanding, capturing every moment with stunning clarity. The battery life is impressive, ensuring it lasts throughout the day without needing a recharge. Overall, I am very pleased with this purchase and would highly recommend it to anyone in the market for a new phone. I chose this one and im glad I did .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Versatility
on October 12, 2026
Posted by: Spitbul
[This review was collected as part of a promotion.] I really enjoy the versatility of the S25 Ultra. One of the best features i feel is the pen. I utilize it to take notes, and take pictures. I'm able to split the screen and multi task do to the screen size.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but need work
on October 12, 2026
Posted by: L0ve0p1
[This review was collected as part of a promotion.] I love the phone honestly I wish you guys put more features that other company put in like big battery faster charging better camera just want a day we're I look at Samsung ultra and be like no other phone can say they are ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra Is Amazing!
on October 12, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a powerful and reliable phone that could keep up with my busy lifestyle. Between school, work, and everyday activities, this phone has everything I need. The display is beautiful, the camera quality is incredible, and the performance is fast and smooth. I especially love the large screen because it makes watching videos, studying, reading documents, and multitasking so much easier. The battery life is another great feature that helps me get through my busy days. I also appreciate the S Pen and how convenient it is for taking quick notes and staying organized. Overall, the Samsung Galaxy S25 Ultra has been an excellent phone, and I am extremely happy with its features, quality, and performance. I would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It works great
on October 12, 2026
Posted by: OakeyDokey
[This review was collected as part of a promotion.] I chose the S25 Ultra at the time for the camera, and it certainly hasn't disappointed in that regard; along with that, I've noticed it works great for games. I frequently play things like Roblox, Minecraft, and Genshin Impact, and it runs smoothly and the quality is great, it doesn't heat up or lag. The addition of the gaming settings and dashboard is also very useful and easy to understand; I like to take clips of things in games and send them to friends, so I find it useful. The pen the phone comes with is also very useful and works well. The phone itself is very sturdy; I've dropped it multiple times by accident and it's never had any dents or scratches, the ai for the keyboard is useful also, I frequently use it to correct spelling errors though I think it would be cool if it subtly suggested things maybe without having to go to the button first, like maybe it would pop up an option to change a sentence if its not grammatically correct while youre idly typing, I like the feel of it doing subtle changes given i like writing things myself, and just having grammar help.
One thing I've noticed is that whenever I use the front camera, it'll occasionally glitch out and twitch really fast, making an odd noise; it doesn't always do it, but it is something I've noticed.
I'm overall very satisfied with my product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 ultra
on October 12, 2026
Posted by: Sisthebest
[This review was collected as part of a promotion.] My S25 ultra has been one of the best phones I've ever owned. I had the other guys 🍎 when smart phones hit the scene in the early to mid 2000's. My first samsung was the S7 edged. I know a long time ago. In the beginning I probably upgraded just about every time a new phone came out. But, my s25 ultra has been by far the best. Battery life the best, camera pretty much second too none. And the durability it great too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and ease of use!
on October 12, 2026
Posted by: Lovesmyphone
[This review was collected as part of a promotion.] I chose the s25 ultra for its sleek look and high proformance. The camera quality is absolutely amazing. The interface it every user friendly with help just a click away for anything you may not understand. Which makes the phone excellent for users of any age. The AI helps me with day to day task like notes and appointments.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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