Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,355 Reviews)
Rating breakdown 30,355 reviews
5 Stars
25,983
4 Stars
3,429
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
The processing speed is great
on September 21, 2026
Posted by: LakeLover95
[This review was collected as part of a promotion.] I love the speed on this phone and part of the reason why I chose this phone was because he had an amazing Zoom feature in the camera. I can be far away from the concert sage and still be able to get up close to the performers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Galaxy S25 Ultra
on September 20, 2026
Posted by: DoRaDo
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25
I love the camera
Love take pictures and record videos when I riding horses
I love the camera
Love take pictures and record videos when I riding horses
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this S25 Ultra
on September 20, 2026
Posted by: CJC4me
[This review was collected as part of a promotion.] I chose the S25 Ultra as an upgrade from my Pixel 8. This phone has great features and it's very good for taking photos. I would recommend the S25 Ultra to anyone who is looking for a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen is amazing and the battery life is awesome.
on September 19, 2026
Posted by: SergeantJinkies
[This review was collected as part of a promotion.] I use my mobile phone for everything. Calls, games, and most of all, streaming. I watch countless hours on YouTube and the size of the screen with its amazing quality with higher resolution makes it my everyday device. I use my pho more than my laptop and television.
When it comes to the S-pen, I use it constantly when I want to demonstrate something by drawing or using imagination and showing it on paper. As an engineer, this is a great phone for demonstration by using the S-pen.
Phone is easy to hold with beautiful edges and the titanium makes it a premium quality device.
And finally the appearance. This phone is a beautiful design. I am an automotive engineer, so I know a thing or two about design. This phone is like a 2009 aston martin DBS. Beautiful design with thoutful curves and touches. My color choice is titanium jet black which is a Samsung exclusive color and I made a great choice picking up.
Overall I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why I Chose the S25 Ultra
on September 19, 2026
Posted by: Fiolbgos
[This review was collected as part of a promotion.] I chose the S25 Ultra because I wanted a powerful phone with a great display, strong performance, and an excellent camera system. The screen is bright, sharp, and smooth, making everything from videos to everyday apps look great. Performance has been fast and responsive, even when using multiple apps at once. The cameras are especially impressive and produce detailed photos with useful zoom options. Battery life has also been reliable for everyday use. Overall, the S25 Ultra feels well built, performs extremely well, and has been a great choice for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Powerful Phone With an Amazing Camera!
on September 19, 2026
Posted by: Mom2gry
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could keep up with everything I do, and I have been very happy with my choice. The phone feels fast and responsive, and I love how smoothly everything runs.
The battery life has been good for my everyday use, and the phone has plenty of storage and features that make it feel like a premium device.
Overall, I chose this phone because I wanted something powerful, reliable, and packed with useful features, and the S25 Ultra has delivered on those things.
Value
3
Response from Samsung USBy R&R Team, September 21, 2026
Hi there Mom2gry, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and reliability of your device. We have provided links to resources to help you further explore the capabilities of your device including Galaxy AI, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever
on September 18, 2026
Posted by: Rock20
[This review was collected as part of a promotion.] I am so happy what samsung do to improve phone, I have been with samsung over 20 years, and usually i upgrade my phone, and now going to upgrade my phone to z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great camera, great battery life
on September 17, 2026
Posted by: SKISRME
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of the quality build, great quality camera, study case and reliability. I have had several Samsung phones and each time I chose to upgrade my phone, I chose and will continue to choose Samsung. They have been dependable and durable. I use it throughout the day for a variety of purposes.
Value
5
Written by a customer while visiting Samsung US