Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,350 Reviews)
Open Ratings Snapshot
Rating breakdown 30,350 reviews
5 Stars
25,979
4 Stars
3,429
3 Stars
588
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Customization
on September 28, 2026
Posted by: Tabbycat
[This review was collected as part of a promotion.] I honeslty love the fact you can customize so much on this phone and the camera quality is also my favorite. Also love that fact that the price for the themes are actually very reasonable as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on September 28, 2026
Posted by: Vickieandthekids
[This review was collected as part of a promotion.] I chose Samsung over any device! I love my S25 ultra and it has great features. The camera is amazing and takes such quality photos, they look professional. I highly recommend this phone actually I highly recommend any Samsung product! Buy one you will love it and be totally happy with your decision!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samaung S25 Ultra
on September 28, 2026
Posted by: V8bdixx
[This review was collected as part of a promotion.] Samsung Ultra devices always are a beast! This device can do so much and then some. I had this phone for a year and I am still unlocking new features. I am beyond happy that I chose this phone and will continue choosing Samsung Ultras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose the BEST!!
on September 28, 2026
Posted by: SamsungGrl
[This review was collected as part of a promotion.] ★★★★★
I absolutely love my Samsung Galaxy S25 Ultra! I’ve chosen Samsung a million times, and this phone reminds me why. The design is premium, the display is absolutely stunning, the camera quality is incredible, and the performance is super fast and smooth. The battery life is great, and everything feels powerful and high-quality. Samsung continues to impress me, and the S25 Ultra is easily one of my favorite phones I’ve ever owned. Highly recommended! 📱🔥⭐️⭐️⭐️⭐️⭐️ I Chose Samsung products!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra very solid build
on September 28, 2026
Posted by: Bigdave
[This review was collected as part of a promotion.] Had it for over a year. Very well built and has survived several drops. The features are well thought out. The last few units that will have in internal pen. I use the pen a lot for work notes and phone numbers. Have used the zoom on the camera and it does well and is clear even zoomed out all the way. Only con so far is the screen. When writing notes it's almost too slippery and bot a real writing experience.
The battery is holding up well. I dont pay attention to the rules about longevity. I charge it when it's low and sometimes just charge it just because. It is not showing any signs of losing capacity.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love my Galaxy S25 Ultra!
on September 28, 2026
Posted by: ByouBeaut
[This review was collected as part of a promotion.] I chose this model specifically for its camera, as the photos turn out beautifully. My phone is consistently used to capture high-quality images at every event I attend. Furthermore, there are many other excellent features, such as the pen and the translator, to name just a few.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing picture quality
on September 28, 2026
Posted by: Gabbbbb
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra because the picture and video quality is amazing. I dont have any issues with this phone. It works great and my battery last a long time. The system updates make my phone so much cooler.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on September 28, 2026
Posted by: DopeeKingXOXO
[This review was collected as part of a promotion.] This has to be the best phone I have ever had im glad I chose to upgrade from the old phone much faster and wayyy better pictures cant wait to see what is next in this phone lineup!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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