Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,349 Reviews)
Open Ratings Snapshot
Rating breakdown 30,349 reviews
5 Stars
25,979
4 Stars
3,428
3 Stars
588
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
I chose this phone
on September 28, 2026
Posted by: MommaD
[This review was collected as part of a promotion.] I chose the S25 ultra for it's capabilities to stay up to date with the latest data trends and it has definitely taught me a thing or two. I'm still not an AI fan but maybe one day that will change.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lifelong Galaxy User
on September 28, 2026
Posted by: TBlack228
[This review was collected as part of a promotion.] I've been an avid user of Galaxy phones ever since the original Galaxy Captivate. I chose Samsung as my go to device because I love all the different ways I can customize my android experience. The screen is beautiful and the UI has grown leaps and bounds since the early days!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from my previous Note 10 +
on September 28, 2026
Posted by: Blacklove
[This review was collected as part of a promotion.] I chose this device primarily for work, multitasking, and media, and it has never let me down. The screen size is ideal for managing documents on the go, and the battery easily lasts through long days.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra all thumbs up.
on September 28, 2026
Posted by: Lovethephone
[This review was collected as part of a promotion.] I chose to go with the S25 ultra because it is the closest thing to my old Note20. I use this phone not just for everyday use, but also for Gaming, Emails, FaceTime, my Navigation system, with the Navigation who know where I would be lost at right now. I can't say enough about this phone. I definitely would recommend it to everyone, especially if you love the S pens usage. I learn and unlock new features all of the time. I don't even think I've used half of whats offered. I love the fact that I can also use all of my Microsoft apps without a single issue. I use this for work related things also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is my go to phone.
on September 28, 2026
Posted by: FAYE11
[This review was collected as part of a promotion.] Samsung always seems to have the easier to use options, always easy to upgrade my devices.. and the camera is always improving leaps and bounds. Just better then my S22 ultra. Never can really complain.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a dang good phone!
on September 28, 2026
Posted by: Pumps1979
[This review was collected as part of a promotion.] I've always lived the s series of galaxies. My first one was S4.
I absolutely lived all the features.
I've had the S21 through the one I have now.
I love the camera. I like the convenience of the wallet. You dont even have to have the wallet app open anymore.
The security is great!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful, smart, and built for my busy days
on September 28, 2026
Posted by: Networknerd
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed one phone that could keep up with both work and everyday life. It has delivered. The large display is bright and sharp, whether I'm streaming shows, checking network dashboards, or reading documentation on the go. Performance is fast and smooth, even with a lot of apps open at once. The camera captures great detail in both daylight and low light, and the battery easily lasts through a full day of heavy use. I also love how well the S Pen and Galaxy AI features speed up my day, from quick notes to searching and summarizing. It's a premium phone that feels worth every bit of the investment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for work
on September 28, 2026
Posted by: waraper
[This review was collected as part of a promotion.] I really love S series phone. Used for work office and for entertainment; the camara has different options to shot professional pictures. I really recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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