Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,349 Reviews)
Rating breakdown 30,349 reviews
5 Stars
25,979
4 Stars
3,428
3 Stars
588
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Very efficient and easy to use phone
on September 28, 2026
Posted by: Henry93257
[This review was collected as part of a promotion.] The S25 ultra by Samsung is a very nice phone. I received it after having a Z Fold 5 and I find it very comparable to the performance of that device. Even though I purchased a refurbished machine or refreshed machine, If you would , it is very fast, battery lasts and I like it. Samsung transfer program for apps worked as expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on September 28, 2026
Posted by: JaysFav
[This review was collected as part of a promotion.] I chose the Galaxy S25Ultra because I love having a phone that you can use as an office device. Its not too big but just the right side to watch shows when I am on a plane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 28, 2026
Posted by: Pheathers
[This review was collected as part of a promotion.] I almost switched to another brand, but glad I didn't. I love my S25 Ultra, definitely glad I chose it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Everyday Ultra
on September 28, 2026
Posted by: Shiggy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could handle pretty much everything I use a phone for throughout the day, and it has definitely lived up to that.
I use it for streaming shows and videos, browsing the web, messaging, taking photos, using apps, and keeping up with everyday tasks. The large, sharp display makes watching videos and reading much more enjoyable, and the phone stays fast and responsive even when I’m switching between several apps.
The cameras are one of my favorite parts of the phone. I like having the flexibility to take everything from regular everyday pictures to zoomed-in shots without needing a separate camera. I also appreciate the S Pen for those times when I want more precise control or need to quickly write something down.
Battery life has been solid for the amount I use my phone, and I like how much Samsung lets me customize the experience. The S25 Ultra has become something I rely on throughout the day for entertainment, communication, information, and getting things done.
It is definitely a premium phone, but for me the combination of the display, cameras, performance, and features makes it feel like a device I can comfortably keep for years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dropped in porta potty
on September 28, 2026
Posted by: Portapotry
[This review was collected as part of a promotion.] I cose this s25 ultra because it survived being dropped in the porta potty on a monday morning and survived. No damage . And a gallaon of disinfectant later . Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Camera Ever
on September 28, 2026
Posted by: BlessedOne
[This review was collected as part of a promotion.] I am glad "I chose" to stay in the Galaxy Ultra family, the S25's camera is amazing for both near and far!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!!!!
on September 28, 2026
Posted by: Mass73
[This review was collected as part of a promotion.] I have been a diehard note series fan. I was disappointed that the note was discontinued. I decided to give the new galaxy ultra series a try when the pen was part of the phone and not a stand alone item and I love it!!!! It is just like the note only better!! Keep up the good work Samsung!!!! Galaxy user for life!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from older S21
on September 28, 2026
Posted by: Jameson22
[This review was collected as part of a promotion.] I chose to upgrade to the s25Ultra and was very impressed with the improvements they made and overall phone. Especially the option for high storage and built in Gemini AI features.
Every update seems to make it a little better with more features. After a year, I'm still learning and getting used to everything the phone has to offer. Especially the amazing camera it has. I am very happy I CHOSE to stick with Samsung and get the S25 Ultra.
Every update seems to make it a little better with more features. After a year, I'm still learning and getting used to everything the phone has to offer. Especially the amazing camera it has. I am very happy I CHOSE to stick with Samsung and get the S25 Ultra.
Value
4
Written by a customer while visiting Samsung US