Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,330 Reviews)
Open Ratings Snapshot
Rating breakdown 30,330 reviews
5 Stars
25,965
4 Stars
3,424
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Best phone
on October 10, 2026
Posted by: Shrek17
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra after switching away from samsung for a few years to the Google phones. Ive also had iPhones in the past, so i new android was the way to go. Google makes a fine phone, but everything about the Samsung is better. Pictures, videos, speed, durability. Its an easy choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome!
on October 10, 2026
Posted by: LOVE2shop
[This review was collected as part of a promotion.] I currently use my s samsung device to work and as well as personal use. I enjoy this device very much so other than the simple fact that I lost my pen and for some reason whenever I'm around any type of building or whatnot it asks me if I have got my S Pen which I've shut off many times and it just continuously keeps going back on which is okay, because I appreciate that it keeps reminding me that I don't put it back in the phone which I do very often from. Having mental disorders , so I find it very helpful that it reminds me period .
Not only that, but my\nDevice also has a great sound.And whenever I want to hear my music or watch an application or play an application, it's pretty easy pretty quick and I've always lik\nEd Samsung Galaxy phones, I think they're awesome.Keep coming up with a good ones , guys!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A review on the S25 ultra
on October 9, 2026
Posted by: Lazywizard15
[This review was collected as part of a promotion.] I came from the Nothing Phone (2), this is my first flagship and possibly one I hope to keep for a few years at least. It's got an amazing camera when you utilize the Expert RAW camera, and the software customizability is on another level entirely. The world is your oyster with one UI. Although I do wish the battery life was better but, apart from that the phone has been blazingly fast. Handles everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never misses
on October 9, 2026
Posted by: Crizz6396
[This review was collected as part of a promotion.] I have been a note/galaxy user for over a decade. I chose galaxy and utilize it for work. As an IT Admin I use my galazy to remote desktop into windows based system. When editing pdf documents or using AI assit the pen is a huge asset.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It always been samsung
on October 9, 2026
Posted by: Jimchan
[This review was collected as part of a promotion.] I love everything about samsung devices. I chose it everytime. Samsung was my stomping ground. Switch to many other brands but some how always end up with a samsung device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25+Ultra
on October 9, 2026
Posted by: sunshinekb17
[This review was collected as part of a promotion.] I chose this phone because I have been a Samsung Galaxy user for years. I really wouldn't buy any other brand. Long lasting, durable, awesome camera plus I can conduct all of my business on them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on October 9, 2026
Posted by: Naresh
[This review was collected as part of a promotion.] chose the S25 Ultra because of the Snapdragon 8 Elite performance and the upgraded titanium frame. The screen looks incredible outdoors thanks to the anti-glare Gorilla Armor, and it feels surprisingly light to hold compared to older models.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only Samsung!!
on October 9, 2026
Posted by: EchoAndAsh
[This review was collected as part of a promotion.] Everytime I choose to upgrade my phone I chose a Samsung. The features and capabilities are beyond compare. I now use my S25 Ultra more than my laptop. I use the stylus for my editing and use the camera for the bands I go to see. It refines the picture before I have to. In love!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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