Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,452 Reviews)
Open Ratings Snapshot
Rating breakdown 30,452 reviews
5 Stars
26,070
4 Stars
3,439
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Love my phone
on March 10, 2025
Posted by: Puckeroo
[This review was collected as part of a promotion.] Love ut and all the xtras that come with it. I do miss the roundness of my 23 but this will do!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy device so far
on March 10, 2025
Posted by: Gcdcma
[This review was collected as part of a promotion.] The size, battery life, stylist are all great, but the camera is superior to any other phone. The AI functions with Audio Eraser are on a whole new level. Upgrade your phone now to the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth the money
on March 10, 2025
Posted by: YoursTrully
[This review was collected as part of a promotion.] Save you money and spend them on something way more usefull.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 11, 2025
Hi there YoursTrully, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and wanting to feel that you are choosing a device that enhances your life, and helps you streamline daily processes. Without knowing what experiences you are having with your device, we have provided links to the full device manual and the Samsung Support Team to align the settings to your preferences and answer questions you may have. We also have great tutorial videos and an interactive simulator available online to help you maximize your experience and fall in love with your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this product!
on March 10, 2025
Posted by: Samsung52
[This review was collected as part of a promotion.] Love the feel of the phone and how light it feels despite being such a large phone. I used to have the Note 10 Plus. It was thinner but felt heavier whereas the S25 Ultra is thicker but feels lighter.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 10, 2025
Posted by: Julian
[This review was collected as part of a promotion.] Great for everyday use. I can stream all my service and still work. I can do multiple things and run multiple apps seamlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on March 10, 2025
Posted by: BigDaddy
[This review was collected as part of a promotion.] I recently had a note ten plus but now I switched to the ultra twenty five, perfect, all the way around, highly recommend for anyone to pick this phone up, definitely a game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great characteristics
on March 10, 2025
Posted by: Evgenii
[This review was collected as part of a promotion.] I use galaxy phones more than 10 years. Every model is the best on market and s25 ultra is not exception
Greate camera, great AI, great form, great quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on March 10, 2025
Posted by: LovehappypositiveSamsung
[This review was collected as part of a promotion.] Best camera so far. I like the Now Brief, so convenient and easy to catch up with all the news. A.I is improving 👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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