Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,485 Reviews)
Open Ratings Snapshot
Rating breakdown 30,485 reviews
5 Stars
26,098
4 Stars
3,444
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Awesome Smartphone Delivers!!
on March 17, 2025
Posted by: SamsungRules
[This review was collected as part of a promotion.] I have been buying Galaxy Notes and SXX Ultras for some time now and the S25 Ultra continues to please me! Faster and more powerful with Ai! That is all I have for now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone!
on March 17, 2025
Posted by: Endgame
[This review was collected as part of a promotion.] The phone is amazing 👏 the only thing I would change is that there is now so many user options its created an INSANE amount of bloat the setting interface is getting extremely bloated and outdated but that is not a Samsung issue that is a global phone issue. Only Huawei is getting close to solving this problem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on March 17, 2025
Posted by: Shado1512
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra, and I’m seriously impressed! The 6.8-inch display is absolutely gorgeous – colors pop, and everything looks super crisp, whether I'm watching videos or scrolling through photos. The camera is a game changer; the 200MP sensor takes incredibly detailed photos, and the zoom function is amazing for those close-up shots. Performance is smooth as butter – no lag even when multitasking or gaming. Plus, the battery lasts all day without needing a charge, and when it does, the fast charging is super convenient. Overall, I’m really happy with this phone. It’s packed with everything you’d want in a top-tier device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on March 17, 2025
Posted by: potato
[This review was collected as part of a promotion.] I love this device. Coming from a S24 Ultra, I wasn't expecting a huge difference but I was pleasantly surprised. So much more responsive and the battery life is fantastic. I can easily forget to charge it and not have to worry about my battery dying. The display is also a upgrade. Seems much brighter and less fuzzy. Definitely thankful for this new device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on March 17, 2025
Posted by: Androidforlife
[This review was collected as part of a promotion.] I had the S22 Ultra. I decided to upgrade to the S25 ultra. And it has not disappointed. I love the camera and the AI. I am Android for life and will stick with Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wi-Fi keeps disconnecting. Firmware issue
on March 17, 2025
Posted by: Winearia
[This review was collected as part of a promotion.] I tried two of these phones with the same problem. Wi-Fi keeps disconnecting. Exchange the phone and it's doing it on the new one as well so this is definitely a firmware issue. Maybe when it switches between Wi-Fi 6 and 7. But certainly it's not handing it over clean and the Wi-Fi keeps disconnecting and reconnecting and it is very annoying and buggy
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A true piece of quality
on March 17, 2025
Posted by: Turbobasket
[This review was collected as part of a promotion.] A truly phenomenal device with performance and visuals that can't be beat. Overall an amazing price of tech
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on March 17, 2025
Posted by: Jbellalove1234
[This review was collected as part of a promotion.] Love this phone like the fact that it does not have curved screen.. battery stays charged for a while and it is so fast... I love it so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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