Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,330 Reviews)
Rating breakdown 30,330 reviews
5 Stars
25,965
4 Stars
3,424
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Great Phone
on October 11, 2026
Posted by: HandyCal
[This review was collected as part of a promotion.] I chose the S25 Ultra for it's great Camera. I enjoy taking Before and After pictures of my work. Being able to zoom in and out to capture everything is fantastic! My wife is so jealous- she is stuck on I-phones but loves my camera. It's nice to have 2 phone numbers (work and personal) on one phone instead of carrying around 2 phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Phone Review
on October 11, 2026
Posted by: LuvUltras
[This review was collected as part of a promotion.] I chose the Ultra S25 because it was the closes to the old Galaxy Notes. I love the s pen.
I use my phone for just about everything, during workouts, playing music, relaxing and unwinding with a game. I also use it to help with daily productivity task.
I use my phone for just about everything, during workouts, playing music, relaxing and unwinding with a game. I also use it to help with daily productivity task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this phone
on October 11, 2026
Posted by: Alpine
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted the absolute best smartphone experience, and Samsung has exceeded my expectations. This phone is an absolute powerhouse in every way imaginable. From the stunning QHD+ AMOLED display and incredibly smooth 120Hz refresh rate to the blazing-fast Snapdragon processor, everything about this device feels premium.
I use my S25 Ultra constantly for work, multitasking, gaming, research, AI applications, photography, and entertainment. Even when I'm pushing it hard with multiple apps, demanding tasks, and long hours of use, it continues to impress me with its speed, responsiveness, and reliability.
The camera system is phenomenal, producing incredibly detailed photos and videos. The display is easily one of my favorite features, with beautiful colors, outstanding clarity, and excellent visibility. Samsung's Galaxy AI features, S Pen, customization options, and multitasking capabilities make this feel like much more than just a phone.
What really sets Samsung apart is how everything works together. One UI is polished, feature-rich, and customizable, giving me the freedom to make this device work exactly how I want it to.
I've used plenty of high-end technology, and the Galaxy S25 Ultra genuinely stands out. Samsung continues to raise the bar for what a flagship smartphone should be. The performance, build quality, software, cameras, and overall experience are exceptional.
I couldn't be happier with my choice. The Galaxy S25 U
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 11, 2026
Posted by: Samlovessamsung
[This review was collected as part of a promotion.] I chose this phone because of the high quality camera capabilities. It takes very high resolution photos and can zoom in very far. I use mine to get fantastic photos of the moon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a powerful, reliable phone
on October 11, 2026
Posted by: 25Ultra
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an excellent phone with a premium design, a beautiful display, and impressive performance. The screen is bright, clear, and perfect for watching videos, browsing, and gaming. The camera takes amazing pictures with great detail, and the battery easily gets me through most of the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very reliable and fast
on October 10, 2026
Posted by: INOVVV
[This review was collected as part of a promotion.] I chose this phone because its very beautiful and the camera quality matches. Every part of the ui is friendly and is a nice change of pace from other phones ive used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 years + samsung rocks
on October 10, 2026
Posted by: Arrvikeywest
[This review was collected as part of a promotion.] For me, Samsung is the best! I’ve been using Samsung phones for more than 10 years, and I upgrade about every two years because I enjoy keeping up with improving technology. My current phone is the Galaxy S25 Ultra, and I’m proud to continue my Samsung journey. Technology keeps moving forward, and Samsung keeps me excited about what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall happy with my phone.
on October 10, 2026
Posted by: MachineHead
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a refined flagship that pairs top-tier ergonomics with brute-force performance, though it introduces a controversial hardware downgrade
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
Performance & Efficiency: Snapdragon 8 Elite provides class-leading speed and improved battery endurance.
Camera Reliability: Consistent, sharp imaging across all focal lengths with refined post-processing.
Good lock: the best thing about Samsung phones is this app.
Weaknesses
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
Stagnant Charging: Peak wired charging remains capped at 45W.
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Heating: the phone becomes quite hot when using in car with wireless Android Auto. . I thought it was just an issue with S22 ultra but face the same issue with S25 ultra.
Value
4
Written by a customer while visiting Samsung US