Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,336 Reviews)
Open Ratings Snapshot
Rating breakdown 30,336 reviews
5 Stars
25,970
4 Stars
3,425
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Love this phone!!!
on October 2, 2026
Posted by: Mzexquisit
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because it was the closest phone to a Note and it had a S pen. It has been an amazing experience! I love the premium design, smooth performance, and stunning display. One of my favorite features is the camera quality. Whether I'm taking pictures of family gatherings, food, or outdoor scenery, the photos come out clear, vibrant, and full of detail.
The large screen makes watching YouTube, Netflix, and scrolling through social media enjoyable. I can easily switch between apps, respond to messages, browse the internet, and listen to music without experiencing lag.
The battery life is another plus because I can use my phone throughout the day without constantly worrying about charging it. The Galaxy AI features are a great bonus, especially when enhancing pictures and making everyday tasks easier.
Overall, the S25 Ultra has made my everyday phone experience more convenient and enjoyable. Between the amazing camera, fast performance, long-lasting battery, and advanced features, I feel like I have everything I need in one device. Although it is a premium-priced phone, the quality and features make it a great investment. I would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!!!
on October 2, 2026
Posted by: 1Beatitup
[This review was collected as part of a promotion.] This phones amazing. I chose the Samsung GalaxyX 25 Ultra for a reason, and I keep thinking I'll find the end of where its SI ends and human intelligence and interaction begins..... Still looking! 😆😅🤣
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera quality is amazing
on October 1, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I chose the Samsung s25 ultra as it has amazing quality and smoothness at the time the s25 was the newest and the camera quality made it so worth it as it was just unbelievable Im glad I chose this phone and stay with Samsung as its a reliable brand.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This was my most recent purchase samsung s25U
on October 1, 2026
Posted by: Begonewrench
[This review was collected as part of a promotion.] Still a long time happy customer, many home furnishings and daily devices all have met my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra review
on October 1, 2026
Posted by: Monster
[This review was collected as part of a promotion.] I owned the S21 ultra was super happy with it till I took it swimming. Then I purchased the S25 Ultra and so glad I chose the it. It does everything I need and more. Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far best Samsung Phone
on October 1, 2026
Posted by: Trishywishy
[This review was collected as part of a promotion.] I chose to go with the Samsung s25 Ultra and im obsessed. I know ill have this phone for years to come. I use it mostly for streaming but also for shopping , I can literally stream and shop at the same time with both on thescreen at the same time !
The camera and the night vision camera are so good I cannot believe they are talented on a phone and not an professional camera.
The storage is fantastic as I have heaps of photos and videos.
I love all the options for personalization and love how my samsung watch works so great with it and connected basically on its own .
I've always had samsung since my very first flip phone in 6th grade. And I will always stick with them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I love my S25ULTRA Phone
on October 1, 2026
Posted by: Queenie56
[This review was collected as part of a promotion.] I love my S25ultra phone because it is easy to use. I chose to go with a Samsung phone and I have no regrets. I have dropped this phone so many times and still do not have one scratch on my screen. I find it very easy to text with the keyboard because of the size of the the screen. I have had this phone for a year and I'm still finding new ways to use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone runs exceptionally fast and never let's
on October 1, 2026
Posted by: Camelman31
[This review was collected as part of a promotion.] I chose this phone because of the speed and the clarity. The S25 Ultra is the single best phone I've ever owned. It has all the features I could ever want and it continues to impress. I am not a technically savvy person by any means but when I chose this phone.... the ease of use was unexpected. I will never leave the Galaxy Series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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