Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,392 Reviews)
Rating breakdown 30,392 reviews
5 Stars
26,013
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Best phone I've ever had!
on August 17, 2026
Posted by: JTRenegade
[This review was collected as part of a promotion.] I chose the S25 Ultra because of the features it has and I'm still learning new things about it daily. First of all the stylus pen is awesome, I just wish I had more reasons to use it! I watch a lot of videos on my phone so I'm constantly streaming YouTube videos. This phone is lightning fast so if you're on the internet, pages open up very quickly so response time is fast. In my lifetime, I've gone through at least 30 cell phones and this one by far is the best phone I've ever bought. I've bought phones in the past where I felt the upgrade didn't really feel like an upgrade but my S25 Ultra is my favorite and I will more than likely continue purchasing Ultra's until they stop making them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional power, display, and daily performance
on August 17, 2026
Posted by: Lovemelikeamad
[This review was collected as part of a promotion.] chose the Galaxy S26 Ultra to handle a mix of intensive school work, multitasking, and everyday entertainment, and it has exceeded my expectations.
The large, vibrant anti-reflective display makes streaming videos and reviewing detailed documents effortless even in direct sunlight. Performance is smooth and responsive with zero lag when juggling multiple apps, running productivity tools, or gaming.
The built-in S Pen is great for taking quick notes on the go, and the camera system captures sharp photos and clear video in any lighting. With solid all-day battery life and fast charging, it easily powers through a full day of heavy use. It is a top-tier flagship that delivers on every front.
The large, vibrant anti-reflective display makes streaming videos and reviewing detailed documents effortless even in direct sunlight. Performance is smooth and responsive with zero lag when juggling multiple apps, running productivity tools, or gaming.
The built-in S Pen is great for taking quick notes on the go, and the camera system captures sharp photos and clear video in any lighting. With solid all-day battery life and fast charging, it easily powers through a full day of heavy use. It is a top-tier flagship that delivers on every front.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best on the market
on August 17, 2026
Posted by: BoomJanDul
[This review was collected as part of a promotion.] Long lasting battery, fast charging, picture very clear 5k, easy to use, and over performance!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not the best samsung device I have owned.
on August 17, 2026
Posted by: RVcampingguy
[This review was collected as part of a promotion.] I am a lifelong Samsung user. I love my wearables and buds. I am a little disappointed with the 25Ultra . Battery life doesn't make it through my entire work day. I do use alot. Mostly calls and email. Streaming is great. Gaming is great. I chose to go with the Ultra after having my S23 for years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 17, 2026
Posted by: Wolfwalker67
[This review was collected as part of a promotion.] This is an excellent phone. I've always use Galaxy S phones. In my opinion they are the easiest to navigate and have wonderful features. I chose the Galaxy S phone series because I was new to these types of phones and friends told me they were easy to navigate. They were right! I will always choose the Galaxy S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and Camera
on August 17, 2026
Posted by: SimpleSyrup
[This review was collected as part of a promotion.] We have had this phone for a couple years now and I am glad I chose this phone. It has worked flawlessly since the day I picked it up and the photos on the camera have always been perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's ALWAYS a GALAXY
on August 17, 2026
Posted by: DaniBarb
[This review was collected as part of a promotion.] I have ALWAYS had Galaxy phones... For me, there is NEVER another option... I chose the Galaxy S25 because I needed an upgrade and wanted a phone that was fast, reliable, and easy to use. The high-quality camera, long battery life, and it has s bigger screen. My 1st and ONLY choose is a Samsung Galaxy 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S25 Ultra
on August 17, 2026
Posted by: Correctionsgirl
[This review was collected as part of a promotion.] I think it works fine. It has a battery that lasts a long time.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hey Correctionsgirl, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that the battery is keeping up with your usage, and that you are overall happy with your device. We have provided links to resources to help maximize your experience, discover additional capabilities you may want to integrate in to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US