Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,336 Reviews)
Open Ratings Snapshot
Rating breakdown 30,336 reviews
5 Stars
25,970
4 Stars
3,425
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
S-Series phones
on October 2, 2026
Posted by: lovemysamsungs
[This review was collected as part of a promotion.] I bought my first S Series phone going back to the S5. I have been so satisfied that I have not even though about changing my Samsung Brand. I also own two tablets, two TV's and a surround sound system for the 55in 3D TV.
I tell everyone I know how much I love the brand that they tell me yeah yeah yeah we know...
Please continue to make great products of great quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy 25 Ultra
on October 2, 2026
Posted by: jnb1405
[This review was collected as part of a promotion.] I chose to do the Galaxy 25 Ultra. This is my first time getting a Ultra phone since I only ever gotten the regular Galaxy. I like that I can multiple task with this phone by having two different apps or things up at once and its not bulky in your hand when you hold it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Performance and Fun to Use
on October 2, 2026
Posted by: SamsungFanBoy
[This review was collected as part of a promotion.] I chose this device because of its features and overall design, and so far, I am happy with my experience. It is easy to use, performs well for everyday tasks, and has a practical design. The overall experience has been smooth, and the device feels well-designed and reliable. I appreciate its functionality and ease of use, and I would recommend it to anyone looking for a device that meets their everyday needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on October 2, 2026
Posted by: ZayYuhh
[This review was collected as part of a promotion.] I chose the The Galaxy S25 Ultra as the superior choice due to its rounded ergonomic design, reduced weight, anti-reflective display, and it's blazing Snapdragon 8 Elite processing power. Combined with battery efficiency, top-tier camera versatility, and long-term software support. Personally it offers a refined, power-user experience that outmatches alternative options IMO.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Phone is AWESOME so, "I chose", it!!
on October 2, 2026
Posted by: DeeDee
[This review was collected as part of a promotion.] "I chose" to review my AWESOME Samsung S25 Ultra, because it’s AWESOME!!
I use it to take pictures of my grandchildren and children and spouses and my Sweety and my 14 kitties, 4 inside 10 outside!! And most of all, I can't wait till our new Great-Grandbaby comes!!!!
I also love it because its smaller and way lighter than my Bible, and all the Ministry Books, I can read everything my app, and on Kindle!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on October 2, 2026
Posted by: Chinna
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could keep up with my everyday needs, and honestly, I’m so glad I did! ⭐⭐⭐⭐⭐
From the moment I started using it, I’ve loved how smooth and fast everything feels. The display is beautiful, the camera takes amazing pictures, and the battery easily gets me through my day. I especially enjoy using the S Pen—it’s one of those features I didn’t realize I would use so much.
What I really appreciate is how premium and reliable the phone feels in my hands. It has made everyday things like taking photos, staying connected, and getting work done so much easier.
I’m genuinely very happy with my choice and would definitely recommend the Galaxy S25 Ultra to anyone looking for a phone that feels powerful, premium, and enjoyable to use every day. ❤️📱
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on October 2, 2026
Posted by: LegiitDream6
[This review was collected as part of a promotion.] Using this device for the past year has been an incredibly reliable and rewarding experience. The build quality remains excellent, ensuring that it performs just as well today as it did on the first day. Its consistent speed and fluid interface make every interaction feel seamless and intuitive. I truly appreciate the longevity of the battery, which continues to support my busy schedule without any issues. Overall, this product stands out as a fantastic investment for anyone seeking quality and long-term durability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone with the best features!
on October 2, 2026
Posted by: Greg108
[This review was collected as part of a promotion.] I chose the S25 Ultra because of all the great features. My favorites are the cameras, the S pen, the high performance, and the large screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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