Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,334 Reviews)
Rating breakdown 30,334 reviews
5 Stars
25,969
4 Stars
3,424
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
The Ultimate Daily Driver: Samsung Galaxy S25 Ult
on October 5, 2026
Posted by: JueErvin
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra redefines what a flagship smartphone should be. The refined titanium design and flat 6.9-inch display hit the sweet spot between premium durability and effortless comfort. Powered by the Snapdragon 8 Elite, performance is lightning-fast, handling intensive multitasking and gaming without skipping a beat. Pair that with a game-changing 200MP camera system, seamless Galaxy AI integration, and all-day battery life, and you don't just have a smartphone—you have a complete mobile workstation. It’s not just an upgrade; it’s the standard every other phone is chasing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cant believe its still working, not even a scratch
on October 4, 2026
Posted by: Neverwin
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because i had the standard versions for years and I wanted something that felt a little more premium, without moving to a foldable quite yet. I knew the phones were tough, but let me tell you a story. Always buy a case. Ive dropped my phone plenty , even without a case, and it stands up just fine. Im sure most phones have that eventuality designed into the phone. What I cant believe however, is my 7 month old labrador retriever puppy, well I let him stay upstairs in my bedroom one night and it was too soon. He is still a chewer. He got ahold of everything he could tear up in my room, and decide to try my phone. I was furious when I woke. He had it for hours. The case was destroyed, almost into all the seperare layers and everything. The screen protector is completely scratched and absolutely toast and im certain the absolute worst because hes not gentle when he chews stuff, he like to tear it apart. I was afraid the screen would at least need to be replaced or something, but after taking my case and basic recommended protection off the phone, wiped the slober off and took a look at it. Theres not a scratch on it anywhere, the sensors all function perfectly for the touch screen which i was worried about, as well as all the others for location and everything else. But months after that incident, its still working just like new. Tough tough phone. And great battery life and ease of managing apps and updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Complete Package That Works for Me
on October 4, 2026
Posted by: adis2hope
[This review was collected as part of a promotion.] I purchased my Galaxy S25 Ultra around Thanksgiving, and after using it for a while, I’m genuinely happy with my decision.
I chose the S25 Ultra because Samsung feels like a complete package to me. I already use a Samsung Watch and Galaxy Buds, and I really like how everything works together. Moving between my phone, watch, and earbuds feels simple and seamless.
The camera has been one of my favorite things about the S25 Ultra, especially the zoom and overall photo quality. The display is excellent, the phone feels fast, and the battery easily gets me through my normal day.
I’ve also used AirPods, and personally I prefer my Galaxy Buds when using them with this phone. The integration with the Samsung ecosystem is a big reason why.
The S25 Ultra isn't perfect — it’s a large phone and definitely expensive — but after months of using it, I still feel I made the right choice. For me, it’s not just about having a powerful phone; it’s how well the phone, watch, and buds work together that makes the experience worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in one hand
on October 4, 2026
Posted by: SkobsSergo
[This review was collected as part of a promotion.] I chose the samsung S25 ultra vs the rest of the line of samsung phones just because have all the things every other phone got ++. Great photos and videos, 2 years in and still great battery life. Durable, sturdy and fit perfectly in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was a great switch
on October 4, 2026
Posted by: GRACEAPPLE
[This review was collected as part of a promotion.] I choose to switch to a galaxy s25 ultra for its great reputation on reliability. There has been no problems whatsoever. It has been very easy to navigate without needing previous experience. Any additional more advanced options come with very detailed and easy to comprehend instructions. The camera quality is amazing! Hands down best camera I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on October 4, 2026
Posted by: Betty89
[This review was collected as part of a promotion.] This phone has everything I need with such easily maneuvering, from making it cute, to all the formats I need for work with the security I want. The camera can't get any better, it's actually more than I have learned, and the brightness outside makes it easy to take for maps when I travel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Capabilities
on October 4, 2026
Posted by: Timmay424
[This review was collected as part of a promotion.] I used the Samsung S 25 Ultra for work and it was by far the best quality photo I've ever taken with a phone! Working on buying the s 26 ultra now. Hopefully i can make it work and ill be using these only when I start my own business. The apps are incredibly easy to use and under stand and the user tips guide is amazing at showing you new tricks! By far the best quality phone I've ever owned!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Ultra 25S
on October 4, 2026
Posted by: MJsphone
[This review was collected as part of a promotion.] Love Samsung cell phones. Very easy to use and learn. Basically windows based.
One concern is how quickly the battery wears out.
I do use the phone quite a bit.
Also, over time the camera setting is not as clear.
I do use the phone quite a bit.
Also, over time the camera setting is not as clear.
Excited to get the 26S Ultra or newer.
Value
4
Written by a customer while visiting Samsung US