Customer reviews from hp.com
HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
Average customer rating
3.8 out of 5
3.8
(78 Reviews)
Open Ratings Snapshot
Rating breakdown 78 reviews
5 Stars
41
4 Stars
10
3 Stars
9
2 Stars
6
1 Star
12
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Customer Reviews for HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
Customer Rating
4 out of 5
4
Great for the price
on September 4, 2026
Posted by: Jaylock1019
Verified Purchase:Yes
Only issue is it keeps deleting printer drivers
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
No where as good as the Leveno laptop
on September 4, 2026
Posted by: LR
Verified Purchase:Yes
You can not turn the mic or the camera on and off while using the laptop
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Disappointed
on September 4, 2026
Posted by: Diana
Verified Purchase:Yes
My Laptop freezes constantly. The resolution is horrible. The volume is also bad. I am going to have to take it to someone to see if they can fix the freezing. It seems that the browser microsoft is battling with Chrome. I was told that HP was a good product and I have always had a Dell. I wish I had not changed to HP.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Okay for how it will be used.
on September 4, 2026
Posted by: Hp laptop
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My hp
on September 4, 2026
Posted by: brenda
Verified Purchase:Yes
I am loving my HP I use it for everything
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
It’s ok
on September 4, 2026
Posted by: Bonni
Verified Purchase:Yes
I loved it for the past few weeks that I’ve had it but now all of sudden I’m getting notifications for viruses and I can’t seem to get rid of them
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Horrible quality
on September 4, 2026
Posted by: Bad quality
Verified Purchase:Yes
The screen went pitch black after a week of using it. Only way to use it is with the an extended monitor
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
She's decent!
on September 4, 2026
Posted by: KATCAT
Verified Purchase:Yes
Had a little less RAM than expected but that was a user error on my part. This is a really good sturdy laptop and has a lot of great features that I enjoy using. I bought it to replace my previous hp laptop that had a hinge blowout and it does its job well enough.
Written by a customer while visiting hp.com
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