Customer reviews from hp.com
HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
Average customer rating
3.8 out of 5
3.8
(78 Reviews)
Open Ratings Snapshot
Rating breakdown 78 reviews
5 Stars
41
4 Stars
10
3 Stars
9
2 Stars
6
1 Star
12
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Customer Reviews for HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
Customer Rating
5 out of 5
5
Everything is great
on September 28, 2026
Posted by: Lethy
Verified Purchase:Yes
Everything is great and working well.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great
on September 28, 2026
Posted by: Gabriela
Verified Purchase:Yes
It was easy to set up
And very functional overall for the first time.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
SO slow
on September 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
I bought a new computer primarily so it would actually print documents without any issue from my HP printer. It prints ok half of the time, but I usually get an error msg halfway through. I also use it occasionally to get online and it is SO slow. The Lenovo laptop I got in 2020 is better than this one. Too bad I gave that one to my kids and I’m stuck with this piece of crap.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
works just right for me
on September 17, 2026
Posted by: steve
Verified Purchase:Yes
I us for e mail
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A new start
on September 12, 2026
Posted by: J.R.
Verified Purchase:Yes
I have an older computer that started to have trouble with it's wifi driver. Going online is necessary for me because I am unable to go out to do things I need (pay bills, buy groceries, etc), so I needed to get a new computer. I have used HP computers before and that's why I wanted an HP for this new one. This computer set up quickly and easily, it's fast and was very affordable. I hope to have this one for many years to come. . .
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
This laptop sucks
on September 10, 2026
Posted by: Heaven
Verified Purchase:Yes
This hp sucks. I cant even do homework at all, I have 2 tabs open and it will not load anything. I used to have a very old small samsung laptop, it was basic and nothing special. I got the laptop in 2018 and it is currently 2026. No matter what I did or how many tabs I had open or how much I saved and downloaded this laptop never failed me. After breaking the screen, I decided it was time to upgrade and spoil myself as I will be in school for 3 more years. But I have both laptops open at the same time with the same 2 tabs open and doing home work. My old laptop is working like a breeze while my hp keeps loading and shutting down. This is absolutely ridiculous.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Amazing
on September 7, 2026
Posted by: Erica
Verified Purchase:Yes
Works fantastic
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent
on September 7, 2026
Posted by: CHRIS B
Verified Purchase:Yes
Excellent Condition Brand New
Written by a customer while visiting hp.com
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