Customer reviews from hp.com
HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
Average customer rating
3.8
(
78
Reviews)
Rating breakdown
78
reviews
5 Stars
41
4 Stars
10
3 Stars
9
2 Stars
6
1 Star
12
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Customer Reviews for HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
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Verified Purchaser
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Customer Rating
2
Hp
on
September 4, 2026
Posted by:
Jacqueline M
Verified Purchase:
Yes
It is a great computer, all except the volume is to low. Even when I turn it all the way up you still can't hear it.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
poor Quality
on
September 4, 2026
Posted by:
william
Verified Purchase:
Yes
laptop worked fine for couple of months now one half screen has no picture, other half works but colors distorted.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
5
Works well
on
September 4, 2026
Posted by:
Steve S
Verified Purchase:
Yes
Works fine for our needs
Written by a customer while visiting hp.com
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Customer Rating
5
I have enjoyed using this product
on
September 4, 2026
Posted by:
Anonymous
Verified Purchase:
Yes
I am using the it to run my 3D printer
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
2
HP Laptop
on
September 4, 2026
Posted by:
(Madison) Jalissa
Verified Purchase:
Yes
It works like a dream. You saved my classes with that backup syncing that you do oh so well, HP.
Written by a customer while visiting hp.com
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Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
3
I got what I paid for.
on
September 4, 2026
Posted by:
Brian
Verified Purchase:
Yes
My HP laptop was not an expensive one. It runs Microsoft pretty good just not fast. It takes a minimum of 3- 4 minutes to start and before I can start any work. If I open up multiple windows that's when it really slows down further.
Written by a customer while visiting hp.com
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Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
5
I like my lap top .....but...
on
September 4, 2026
Posted by:
Gina
Verified Purchase:
Yes
I need a link to learn how to use my laptop I'm a little lost on how to use it 😇🙏
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
My little scanner
on
September 4, 2026
Posted by:
Anonymous
Verified Purchase:
Yes
It works very well, light weight and perfect for my needs
Written by a customer while visiting hp.com
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