Customer reviews from hp.com
HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
Average customer rating
3.8
(
78
Reviews)
Rating breakdown
78
reviews
5 Stars
41
4 Stars
10
3 Stars
9
2 Stars
6
1 Star
12
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Customer Reviews for HP - 14-ep2012 14" HD LED Laptop - Intel N150 - 4GB Memory - Intel Graphics - 128GB SSD
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
4
I like it
on
September 5, 2026
Posted by:
SmoothRulli
Verified Purchase:
Yes
It works good and I haven't had many problems with it. I wish it had more storage capacity on the hard drive.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Love My HP
on
September 5, 2026
Posted by:
Rochelle14
Verified Purchase:
Yes
I love everything about my new laptop. It's easy to use.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Love my laptop
on
September 5, 2026
Posted by:
Michele
Verified Purchase:
Yes
I use it mostly for work from home. I love that it;s very thin. The set up was a snap
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Techinical issues
on
September 5, 2026
Posted by:
Vicki
Verified Purchase:
Yes
In middle of watching something it starts to hum very loudly, can't stop it until it stops in about 30 secs. Volume stinks. Can hardly hear anything.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
My future
on
September 5, 2026
Posted by:
AZ girl
Verified Purchase:
Yes
Excellent.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
What an excellent Laptop!
on
September 4, 2026
Posted by:
Erick R.
Verified Purchase:
Yes
I am highly satisfied with my purchase! This is an overall great lap top. I highly recommend it!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
on
September 4, 2026
Posted by:
Unique
Verified Purchase:
Yes
I love the color and the laptop. It’s just what I needed
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Crashes
on
September 4, 2026
Posted by:
Felicity
Verified Purchase:
Yes
I have never had a computer crash like my HP! I will be running it and it says an error occurs and shuts off. The drivers are up-to-date and all windows installed. I will never purchase another!
Written by a customer while visiting hp.com
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