Customer Reviews for Xerox - C230/DNI Wireless Color Laser Printer
Customer Rating
3
Printer is great but takes forever for 1st page
on January 12, 2024
Posted by: LonlyBoy
Once the printer is awake and has printed 1 page it's a work horse. Just sometimes up to 5 minutes for it to warm up and print the first page. So if you're in a rush, don't count on this being your saving grace.
Response from xerox.comBy Xerox Customer Support, January 18, 2024
Thank you for taking the time to share your feedback with us.
[This review was collected as part of a promotion.] I love this printer. It is very user friendly. It prints quickly and quietly. It meets all of my printing needs.
The C230 worked well for quite a few months but updates in Apple operating software made everything change for the worse. Now, the printer takes FOREVER to print and will NOT print from my iPads as it used to. Xerox is aware of this problem and simply recommends I upgrade to a better printer. NOT the response I felt was responsible so I just bought a Canon printer and am hoping I get better results.
Response from xerox.comBy Xerox Customer Support, October 20, 2023
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox C230 printer. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
Enable or Disable AirPrint: https://www.support.xerox.com/en-us/article/en/2166356.html
Print from mobile device using AirPrint: https://www.support.xerox.com/en-us/article/en/2138899.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
I bought this less than a month ago. Super slow. Cannot find ink. It is on backorder everywhere.
Response from xerox.comBy Xerox Customer Support, September 14, 2023
It is unfortunate you are experiencing these issues. I would recommend contacting the Support Department to see if they have a resolution for you: 1-800-822-2200.