Customer reviews from xerox.com
Xerox - C230/DNI Wireless Color Laser Printer
Average customer rating
3.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
35
4 Stars
8
3 Stars
5
2 Stars
6
1 Star
8
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Xerox - C230/DNI Wireless Color Laser Printer
Customer Rating
5
Great printer, scanner, etc
on October 15, 2026
Posted by: My Office printer
from Tucson, AZ
I bought this machine about 2 months ago because I wanted the multiple page scan function. Once it was setup it works perfectly. I am able to scan to my computer and also to email addresses. It’s awesome. Good print quality too. I especially like how much paper it holds as I sometimes print documents with a lot of pages.
Written by a customer while visiting xerox.com
Customer Rating
4
Great printer expensive ink
on September 23, 2026
Posted by: NatalyC
[This review was collected as part of a promotion.] It’s very durable kind of heavy. Prints really fast. Perfectly connects to my phone. When we have to buy ink I am a little nervous because the ink is a little expensive.
Written by a customer while visiting xerox.com
Customer Rating
2
prints slow
on August 21, 2026
Posted by: Nationwide
from Missoula
I have 2 of these they both take for ever to print
Written by a customer while visiting xerox.com
Customer Rating
1
C230 Piece of junk!
on August 19, 2026
Posted by: Danno
from Lake Worth, FL
Worked pretty good up until last week and now it's a piece of junk and I'll never buy another Xerox product again. First their toner cartridges (which they insist you buy)started leaking all over. And now the printer randomly goes to sleep and very difficult to wake up.
Response from xerox.comBy Xerox Customer Support, September 11, 2026
We apologize that you are experiencing issues with your Xerox C230 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
2
Complicated, expensive, and incorrect spec sheet
on August 11, 2026
Posted by: Matt
This is one of the worst printers I've ever owned. It's complicated to use and expensive to fix and maintain. It seems to randomly do whatever it wants if you don't have the settings just so, and the support documentation is terrible. The spec sheet indicates the paper sizes that it supports, but doesn't tell you that it only supports paper sizes that are pre-defined in Windows and it doesn't allow you to choose sizes that are too small for the tray even if the manual feed supports them (e.g. 3x5 cards). Just today, I tried printing a #10 envelope and it enlarged the text and cut off part of it because the manual feed was set to letter size paper even though it was also set to #10 envelope and Word was also set to #10 envelope and manual feed. I would give it 1 star, but it actually prints.
Response from xerox.comBy Xerox Customer Support, September 11, 2026
We apologize that you are experiencing issues with your Xerox C230 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
May we suggest you check out these articles from our support pages:
Supported Paper Sizes, Types and Weights:
https://www.support.xerox.com/en-us/article/KB0326670
Set the Paper Size and Type:
https://www.support.xerox.com/en-us/article/KB0326667
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
May we suggest you check out these articles from our support pages:
Supported Paper Sizes, Types and Weights:
https://www.support.xerox.com/en-us/article/KB0326670
Set the Paper Size and Type:
https://www.support.xerox.com/en-us/article/KB0326667
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
High Quality Printer
on June 10, 2026
Posted by: Rochester Brian
from Rochester, NY
[This review was collected as part of a promotion.] I bought this printer about 2 years ago and I’m very happy with it. It is easy to use and the print quality is great.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Printer
on April 8, 2026
Posted by: Matteis
from Los Olivos, CA
[This review was collected as part of a promotion.] This printer does everything we need! Couldn't ask for a better office printer for the money and size.
Written by a customer while visiting xerox.com
Customer Rating
3
OK printer, not sure if I will use
on March 26, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] This printer is OK. I feel that the set up is a little bit too much. You have to have an app on your phone and it doesn’t easily connect to your computer. I also am unsure if there is a warranty for this product.
Response from xerox.comBy Xerox Customer Support, July 13, 2026
We’re sorry to hear about your setup experience — this fall short of the standard we aim to provider. We would be happy to assist and have reached out to using the contact information provided with your review.
In the meantime, you may find these step‑by‑step video guides helpful:
https://www.support.xerox.com/en-us/product/xerox-c230-printer/videos?language=en
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
In the meantime, you may find these step‑by‑step video guides helpful:
https://www.support.xerox.com/en-us/product/xerox-c230-printer/videos?language=en
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com