Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Blueberry
Average customer rating
3.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
157
4 Stars
43
3 Stars
46
2 Stars
40
1 Star
53
66%of customers recommend this product.
(
201 out of
303)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Blueberry
Customer Rating
5
Great Travel Mug
on April 9, 2022
Posted by: Lakota6516
from Boston, MA
Gender:Female
I have purchased 4, 24 oz mugs. I noticed that cleaning them was an issue, so I purchased a bottle brush and it works Great.
I would most definitely recommend this mug.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
2
cold but.....
on April 8, 2022
Posted by: Ed2575
from batavia
Gender:Male
i have only used this for filtered water. Ive had it fo 6 months and there are rust spots on the wall and the bottom. Never again
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , April 11, 2022
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mug. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
5
My best friend
on March 24, 2022
Posted by: Kenya
from Guatemala
Gender:Female
I have the old Byron model, and the black ring ripped, but it works perfectly... The only time that leaked was when I didn't close it (face palm)... It keeps warm my coffee... For cleaning I use a mix of bicarbonated warm water, dishsoap and white vinager, so, after 20 or 30 minutes I can clean it with a brush... I can put a straw in it and works great...
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love my Bottle
on March 15, 2022
Posted by: cobragirl517
from Canton, MI
Gender:Female
I am on my 6th bottle. I've been using them for about 4 years with not one problem. The only reason I have so many is I'm a color lover.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Great out of the gate not much for staimina
on February 27, 2022
Posted by: TheeJT
from North Dakota
Gender:Male
Quality product initially, but not willing to stand by them long term. need to back them up with replacement lids or have a seals kit the can be purchased to replace asthe rubber tip on the snap seal deteriorates and the rings can tear easily when cleaning. seems like a no brainer to me.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, February 28, 2022
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron mug. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Keeps hot coffee WARM
on February 13, 2022
Posted by: AnonymousAnonymous
from Illinois
Gender:Female
It keeps hot coffee warm. It's too fat bulky and tall.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , February 14, 2022
We appreciate your review of our Contigo product. We value all customer's feedback and will pass your comments to our Brand Development Team. Thank you for choosing Contigo. Stay safe and have a great day!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Where can I get another O-ring for my mug?
on January 5, 2022
Posted by: gadget girl
from Baltimore, MD
Gender:Female
I like how my Contigo mug keeps my coffee and tea hot. Also, I like that it doesn’t leak. However, the O-ring in the snap lid is missing which causes the mug to leak. I am hoping that you can send another O-ring or that you can tell me who sells food grade O-rings so that I can still use the mug. I hate to think that I have to throw the mug and lid away because of a missing O-ring. I have recommended these mugs to others and have purchased them as gifts. I would like to keep doing so, but that depend on whether I can replace the missing O-ring. The picture I am sending has an O-ring in the lid which is the same size as the lid with the missing O-ring. Thank you for any assistance you can give me with this matter.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, March 21, 2022
Hi! We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron mug. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
1
This has ruined my day for the last time.
on December 15, 2021
Posted by: charlie180
from California
Gender:Male
This cannot survive a less than two foot drop without the lid blowing off and making a horrible mess to clean up while at work. If it cannot withstand that small of a drop without a major failure, it should not be advertised as "Leak Proof" What a waste.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , December 16, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 Stainless Steel Travel Mug. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com