Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Blueberry
Average customer rating
3.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
157
4 Stars
43
3 Stars
46
2 Stars
40
1 Star
53
66%of customers recommend this product.
(
201 out of
303)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Blueberry
Customer Rating
4
Great Buy
on July 11, 2023
Posted by: Eddy67
from Round Rock Tx
Gender:Female
I have had my mugs for over 3 years now. My only problem is I want to purchase extra snap lock lids and gaskets and I cannot find the replacements in the webpage.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4
Awesome Except for
on July 5, 2023
Posted by: Jjjjjj
LOVE this travel mug!! I have been using it for years (at least 10). I would give it a six out of five stars EXCEPT: I hate the rubber hand grip. When I rinse it, water, gets trapped underneath it, and no matter how much I dry it, as I begin to use it,my hand still gets wet and/or water drips on me as I drink from it. The earlier versions of this mug did not have this rubber hand grip. I cannot find the mug currently sold without the hand grip which makes me very sad. I am currently searching for a replacement. I may have to leave Contigo.😞
Written by a customer while visiting gocontigo.com
Customer Rating
4
Lid cleaning possible?
on June 14, 2023
Posted by: Robski
from AZ
Gender:Male
Nice mug but I have gunk growing on the inside of the center hole of the lid. How the heck do you take it apart to clean inside the hole where the snapseal goes through the nug?
Written by a customer while visiting gocontigo.com
Customer Rating
5
on April 28, 2023
Posted by: Fishgfever
from Louisa va
Gender:Male
Love my coffee mugs
The best cup ever got this we they first came out
The best cup ever got this we they first came out
Written by a customer while visiting gocontigo.com
Customer Rating
5
Took a Whippin', Never started Drippin'
on January 9, 2023
Posted by: JoeGi_Bear
from Colorado Springs, CO
Gender:Male
I've had this for a little over 3 and a half years now. Used it every Monday-Friday for all 156+ weeks. Never had an issue. Cleaning is slightly inconvenient but, the gaskets and seal is what help it stay leak resistant.
I work in a fabrication shop and have hit this thing with a forklift, knocked off a table probably a hundred times, dropped steel and aluminum on top of it a hundred more. I ABUSE this thing. I throw it around and on top of products (laying sideways, WITH NO LEAKS) when I can't hold it in my hand. It goes with me all over the the company compound. I've melted the edge of it (the drinking side) with welding slag (lightly sanded the edge back smooth to make it usable). Spilt solvent paints and chemicals on it. Threw it in the dishwasher (I know I'm not supposed to but, things happen) and just this morning hit it with an angle grinder on accident. THIS THING WILL NOT GIVE UP!!! Highly recommend. I've left outside in the BITTER Colorado cold and was still sipping hot coffee throughout the day. Won't be buying another one anytime soon because it works just like it did on the first day.
Definitely worth the money it costs. Recommend for all NON-OFFICE related work, where durability, convenience and reliability are important.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
2
Snapseal issue
on December 16, 2022
Posted by: ReneeBella
from Denver, CO
Gender:Female
I don't understand why the little flap you open to drink doesn't open very far. When I take a sip, I can't. It just dribbles down my front! Am I missing something?
Response from gocontigo.comBy Contigo - Consumer Care team, Ignite, January 23, 2023
We appreciate your review of our Contigo product. We're sorry to hear that the little flap of your Byron Mug doesn't open. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Snapseal coffee mug
on December 12, 2022
Posted by: Ann54
from Long island Newyork
Gender:Female
I bought 2 of them drinking hole too small coffee burns my upper lips I can’t use them
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , December 12, 2022
We appreciate your review of our Contigo product. We apologize for the experience you are having with your SNAPSEAL™ Insulated Stainless Steel Travel Mug with Grip. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Worst design ever, very disappointed
on November 24, 2022
Posted by: SadRob
from Parker, CO
Gender:Male
I have used Contigo travel mugs for many years. Used to keep coffee hot for hours, but with the new ones I am lucky if coffee is lukewarm after 1 hour. Time to look for new Travel mugs that work well and keep the coffee hot a little longer than 1/2 to 1 hour.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , November 28, 2022
Hi! We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron mug. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com