I have purchased other contigo products in the past and have been very happy with them. However, this particular model has a small plastic/silicone(?) stopper to seal the opening. Be advised the stopper does not stay on and you must be vigilant to check and ensure it has not fallen into the cup before you take any remaining contents and toss them down the sink along with the stopper. We purchased two of these mugs and had the same trouble with both of them. Not only that, I have been advised by contigo that you cannot purchase just the stopper. Rather, you must purchase the entire lid at a cost of $6.00 which is a terrible waste as there is nothing wrong with the rest of the lid/product. As I said above I have purchased contigo products in the past based on the features of being spill-proof and retaining their temperature properties. I will continue to use the other versions, however cannot recommend this particular product.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, March 21, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.
I didn't realize I had ordered the bigger version of my previous coffee cup, it is like a tardis and fits so much in, keeps it warm, easy to clean and love the grip on the outside
I bought 3. Great for my coffee keeps it hot for hours and I can shake it turn it upside down and no leaks! I've used it for cold liquids too - performs just as well. My only suggestion is one with a nice handle maybe because the rubber grip splits over time.
I received this mug as a replacement to a plastic one that i bought, and I can't be happier. I got it in the Greyed Jade color and it serves it very well. My drinks are hot for minimum of 6 hours and it doesn't leak. I can throw it in my purse and not worry. As long as you properly close the lid, it performs very well. Contigo, thank you for such a wonderful customer service and prompt reply. This mug is everything to me. I had the one just like that one and it served me well 5 long years on daily basis. It's money well invested.