I am very happy with my Contigo Byron. It is just what I wanted. It is comfortable to hold, fits in my bag, keeps my tea hot and doesn't spill. And the color is very pretty. Thank you!
Great for 2 months, then the seal stopped working!
on April 19, 2017
Posted by: MelyMay
from DuBois, PA
Gender:Female
Bought 2 of these mug a couple months ago and loved, loved, LOVED them! No leaks! liquid stays HOT for a very long time as promised! And of course...Dishwasher safe! I rushed back to the store to buy 2 more. Then all of a sudden, 1 by 1 the seals started to leak. I found that if I dried the parts thoroughly, that I was able to correct the problem for a short period of time. At this point, we also started hand washing the mugs, since we thought maybe the heat could be causing an issue. Now, they leak even though we are hand washing them, and even if the parts are dried thoroughly. To elaborate on the problem, the hole in the lid where you drink from does not leak...but the seal where you screw the lid on is what is leaking. I kept thinking I was doing something wrong, but in visiting this site, I see that there are others having the same problem. It seems to be a performance flaw.
Response from gocontigo.comBy Contigo, Consumer Care, April 20, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.
I adore my Contigo Snapseal~I haven't spilled coffee in my car or on my desk since the day it arrived on my doorstep! My hubby loves his Snapseal because it keeps his coffee hot for hours and hours. He makes a cup before bed and it's still hot the next morning when he wakes up!
I really like these bottles. I like they don't leak. I like they keep things hot/cold. It is a little snug for me to open, but I have a crooked thumb. Maybe n time it will loosen up. Thank you for making these.
I am lucky to get two hours. Does not stay hot. It isn't cold but certainly far from even very warm.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, April 3, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.
I was initially excited by this product as it does keep tea hot for several hours. However it leaks unless held completely upright (and often leaks when I'm tilting the mug to drink).
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, March 30, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.