Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Blueberry
Average customer rating
3.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
157
4 Stars
43
3 Stars
46
2 Stars
40
1 Star
53
66%of customers recommend this product.
(
201 out of
303)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Blueberry
Customer Rating
1
The lid leaks
on May 24, 2018
Posted by: joesmoe
from North Carolina, USA
Gender:Female
The seal between the lid and mug leaks all the time. Weather it is sitting on my desk or I'm holding it while walking. I returned the first mug I got thinking that it was just a faulty mug, but my new one still leaks. I don't like having coffee all over my hands and my desk.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, May 25, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Keeps coffee hot, but...
on May 10, 2018
Posted by: MM65
from VA
Gender:Male
I want to really love this cup. It definitely keeps my coffee steaming hot for hours. My only complaint, both of the lids leak on my two 20 oz Byron leak and they're only a few months old. Now, I only use the lid when walking between offices. It's really embarrassing when you spill coffee down your shirt in a meeting.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, May 11, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Posted by: Marty77
Gender:Female
Verified Purchase:Yes
My husband loves this cup, he has gone thru several, he has a bad habit of putting the cup on the tail gate, then driving off. But it is the only one he will use, becaue it keeps his coffee hot, when he gets too busy to drink it in time. He has others that were given to him as a gift, but this is the one he uses!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Okay for 2 years
on April 16, 2018
Posted by: Pinoypiper
from Philippines
Gender:Male
Okay for the first two years, but it no longer insulated the contents after two years of daily use. Seal still works great.
Response from gocontigo.comBy Contigo, Consumer Care, October 30, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Good
on April 11, 2018
Posted by: TechK
from Kingston, PA, USA
Gender:Female
Loved this mug but after only a week the rubber stopper in the lid is missing and I can no longer use it.
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care, Ignite , May 20, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
4
A bit disappointed
on March 26, 2018
Posted by: Barb419
from Clinton, NJ, USA
Gender:Female
I own many Contigo items and love them all. The Byron is the perfect size. I love the contoured shape of the bottle. I'm disappointed that this bottle doesn't keep drinks cold like the other ones I own. It only stays cold for about 5-6 hours and that's with ice in it. Other models keep my drinks cold for 20-24 hours with ice. I've kept them in a warm car and outside and the ice doesn't melt.
When Byron came out I jumped at the opportunity and bought it right away. Seeing the Thermaseal logo I felt confident that the quality was the same as the others I own.
When Byron came out I jumped at the opportunity and bought it right away. Seeing the Thermaseal logo I felt confident that the quality was the same as the others I own.
No, I would not recommend this to a friend.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Perfect
on March 13, 2018
Posted by: LN4A
from Louisiana, USA
Gender:Female
Coffee stays hot for hours, perfect for while I’m at school
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
2
Lid leaked after only a few uses
on March 3, 2018
Posted by: Ddjohn
from Schererville, IN, USA
Gender:Female
I received a two pack of these bottles for Christmas as I LOVE Contigo cups. Both of the seals are falling out and the coffee is leaking. I am disappointed that I have to buy new lids for cups that are only a couple of months old.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, March 5, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware.
Written by a customer while visiting gocontigo.com