[This review was collected as part of a promotion.] I've used contigo for years now. Excellent quality and durability. The only issue I have with my current cups are the rubber seals in the lid. I purchased 4 of the Byron cups and they all have the same issue. After the first wash the rubber seal does not want patty in its track anymore.I've tried everything I can think of to get it to seat properly again to no avail. So I and up using a different cup. A shame since I live my contigos.
[This review was collected as part of a promotion.] This cup is great for hot or cold. Keeps your coffee hot for hours. Ice stays for at least 24 hours. Plus it is even leak proof! Everyone in the family has one.
[This review was collected as part of a promotion.] Awesome product. Was looking for the best mug to keep my coffee hot. I did some research online and quite a few review mentioned Contigo so I purchased one. The Snapseal seems to keep my coffee warm for hours. I would recommend to anyone. I will never buy anything else for a hot beverage
Where I go my Contigo cup goes. Usually Ice and water (boring) except for it stays cold and I no longer buy bottles of water and pollute with all those plastic bottles.
I now have five of these mugs at home (which defeats the purpose of a reusable mug). Three which I purchased and two replacements, all with defective lids/o-rings. As a result, morning coffees have spilled within our backpack/purse. The Warranty process was easy enough to navigate but receiving replacement mugs which also failed (within the month!) is very frustrating. We take care in hand washing and we wait 10 minutes to seal the mugs, as the instructions note. We have one Autoseal mug which has outlasted all of these and is still going strong. Do not waste your money or sanity on this product.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , June 6, 2019
Thank you for your review of our Contigo product. We apologize for the experience with our product didn't meet your expectations. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Twice this flask has burned me, when you fill it up with hot coffee, leave a while, then open the Snapdeal the steam shoots out at it has no time to release slowly. The other day it burnt my finger forcing me to stop to find cold water to put on my hand. It's dangerous, only safe place is in the bin
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, ignite , June 6, 2019
Thank you for your review of our Contigo product. We apologize for your experience with our product. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Well just taken my second cup back for a refund. On my first purchase the rubber seal on the lid kept falling out and cup constantly leaked so I thought might just be my bad luck so bought another one as I did like the fact that it kept my coffee hot for over an hour unfortunately after a week of use with my new cup the same rubber seal failed and not just a leak this time burning hot coffee sprayed out the lid scalding my hand. I will not be buying a third cup
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , June 6, 2019
Thank you for your review of our Contigo product. We apologize for your experience with our product. You will be contacted shortly by a member of our Contigo Consumer Care Team.