I bought 2 of these one for my husband and one for myself. I love the seal and how well it keeps my morning coffee hot for hours. The seal is good enough to toss the entire thing in my hand bag as I leave for work. The only downside I have found is the rubber grip sleeve. Water gets behind during washing and sours. I haven't seen mold, but the SMELL...like an old sponge. I tried removing and cleaning it separately and letting it air dry but it stills hold the smell. I have just removed the grip and use the mug without. Just disappointing as I initially thought I found the perfect travel mug.
The cup does it's job. Mostly. However the reason I bought it is the leak proof seal. Turns out, not so leak proof. Had the thing about 3mo, and the gasket stretched so now it leaks. I don't think it was properly cured, as it's only the area near the spout that leaks. This seems to be a common problem, but hasn't been fixed yet.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , August 22, 2019
Thank you for your review of our Contigo product. We're sorry you've had an unsatisfactory experience with our product. You will be contacted shortly by a member of our Contigo Consumer Care Team.
The organization I work for purchased the SNAPSEAL for its administrative assistants. From the day I received mine I have used it daily, especially during the summer time. I was so shocked at how long ice water remained ice water. I believe it was well over eighteen hours. The ice was still whole..I LOVE THIS THERMOS!!! I am looking into making a purchase of my own. I recommended it to my sister and she purchased her own and loves it as well..
I have used the same Byron stainless steel Contigo mug for 5 years, every single day! I always have a Contigo with me for water, coffee, or tea. I am amazes at how long the hot drinks stay hot and the ice cubes never melt even in Texas heat! I will continue to recommend and purchase!!
I love this water bottle I have a maroon one that is 6 years old and love it . I was looking for the little rubber stopper but you don't have them and then was going to order a whole new lid. I will get another mug so I have it for my trip. My I clean my mug every day but the stopper has got black on it and since I am on O2 I don't want any infections.
I work outside, 10 hours days. I never go without my mug. I have 2 of the Byron. I return to the car at 5 pm and I still have warm coffee! So easy to seal, clean. I will buy more because I live the colors too. Make more of the burgundy/purples please!!